Advancement Operations & Data Coordinator

Advancement Operations & Data Coordinator

The Advancement Data Coordinator supports the Advancement Office's daily operations by maintaining accurate gift and constituent records, coordinating gift processing, and supporting the Advancement CRM. This position assists with reporting, data maintenance, and donor information management to support fundraising, stewardship, and alumni engagement efforts. Working collaboratively with Advancement staff, the Advancement Operations & Data Coordinator helps ensure constituent and gift information is accurate, timely, and maintained in accordance with established policies and procedures. This position is campus-based and may require evening and weekend work.

Essential Duties:

• Gift & Pledge Administration: Coordinate the accurate and timely processing of gifts, pledges, matching gifts, and other charitable contributions in accordance with institutional policies and procedures, ensuring proper coding, acknowledgment, and reconciliation to support donor stewardship and reporting.
• Support Day-to-Day Advancement CRM Operations: Support the daily administration of the Advancement CRM by processing gifts, maintaining constituent records, and ensuring consistent data entry practices that promote accurate reporting and efficient Advancement operations.
• Maintain Constituent Records and Lifecycle Updates: Create, update, and maintain constituent records, including demographic information, relationship updates, affiliations, and student-to-alumni transitions to ensure accurate and complete records across Advancement systems.
• Maintain Data Integrity and Quality Control: Perform ongoing data validation, cleanup, and maintenance activities, using established data standards. Including NCOA updates, duplicate resolution, and constituent information update initiatives.
• Support Fundraising and Donor Information: Compile donor and prospect information, including biographical, engagement, and giving history, to support fundraising activities, donor stewardship, and portfolio management efforts.
• Support Data Operations and Reporting Preparation: Prepare routine reports, data exports, mailing lists, and other information requested by Advancement staff, ensuring data is accurate, timely, and meets operational needs.
• Supervise Student Employees: Provide day-to-day oversight, training, and task management for student employees to ensure biographical updates and data entry tasks are completed accurately and efficiently.
• Other duties as assigned.

Education & Experience:

• Required: Proficiency in Microsoft Excel, including sorting, filtering, formulas, and basic data analysis.
• Preferred: Experience working with constituent databases or CRM systems such as Virtuous, Raiser's Edge, Salesforce, Ellucian Banner, or similar platforms.
• Bachelor's Degree: Preferred
• AA: Required

Competencies:

• Attention to detail with a commitment to data accuracy and integrity
• Ability to exercise sound judgment and maintain confidentiality with sensitive information
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Analytical, problem-solving, and organizational skills
• Knowledge of data standards, quality control, and reporting processes
• Effective written and verbal communication skills
• Adaptability and willingness to learn evolving systems, processes, and technologies

It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws. The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws. However, CSP is an institution of the LCMS and, to the extent allowed by law, CSP reserves the right to give preference in employment based on religious tenets.