PT Sales Associate

Job Details

• Job Location: Destiny USA – Syracuse, NY 13204
• Position Type: Part Time
• Education Level: High School Diploma or equivalent
• Salary Range: $17.60 – $19.59 per hour
• Travel Percentage: Up to 25%
• Job Shift: Any
• Job Category: Retail

About the Role

As a Lovesac Sales Associate, you will use your top ambition to create a welcoming and engaging in‑store experience and help our customers design our products to fit their style and space.

What You’ll Do

• Actively engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate a strong understanding of product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase, focusing on managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company‑provided tools and communication methods.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations including opening & closing the store, inventory, exchanges, marketing, promotions, and ensure they meet company standards.
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

Who You Are

• Top Ambition
• We All Win Together
• Conscious Operations
• Do Less and Do Best
• Love Matters

• Willing to Sweep Floors
• Grit
• Positive
• Self‑Aware
• Self‑Starting
• Insatiable Learners
• Transparency
• Customer‑Centric

Lovesac Core Competencies

• Builds Customer Centricity
• Drives Remark‑Able Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self‑Awareness

Qualifications

• 18 years of age or older.
• High‑School Diploma or equivalent.
• Minimum of 1 year of experience in a retail or customer service role.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Effective use of technology for sales and customer support, including product demonstration, customer assistance, and internal CRM systems.
• Support LoveSac's omni‑channel customer experience by being flexible and able to assist in‑person at the home store, local stores, and third‑party vendors, as well as remote customer‑service shifts.
• Willingness to travel, as required by the Company, to local stores, third‑party vendors, and occasional meetings.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive data, ensuring privacy, and ensuring the safety of persons and property.
• Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
• Must be able to move medium‑to‑large furniture items up to 75 pounds, perform bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, and climbing as required.

Benefits

• Competitive Hourly Wage
• Quarterly Sales Bonus Payout
• Flexible Hours and Remote Shifts
• Paid Time Off & Holiday Pay
• 401(k) Matching Contribution
• Health Plan Discount
• Employee Assistance Program
• Financial Wellness Tools
• Associate Discounts
• Pet Insurance

EEO Statement

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender‑related identity, gender nonconformity, or status as a transgender or transsexual individual), pregnancy, age, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law. Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at View email address on click.appcast.io.