Supervisor, RCM Patient Receivables

General Overview We are a looking for a RCM Patient Receivables Supervisor to join our revenue team and support our dynamic Partner Doctors. Imagen Dental Partners is adding a new role due to growth! The Impact You Will Make: As an independent RCM Patient Receivables Supervisor, you will drive impact across all Imagen practices by supervise and take ownership of the patient collection process. Reporting to the Patient Receivables Manager, you'll own the relationships and the strategy to maintain compliance with Imagen policies, optimize workflow efficiency, resolve complex patient accounts receivables (AR), and implement innovative solutions that directly improve our revenue cycle performance. What We Offer: Competitive pay around 70,000 including yearly bonus. Benefit package including medical, dental, vision, mental health, and pet care. Matching 401K. Holidays and generous PTO. Opportunities for development and growth. Responsibilities Reduce aged patient AR and improve collections performance at time of service. Build and maintain relationships with our Operators, regional managers and partner doctors. Create more consistent and efficient billing workflows. Identify and eliminate recurring process issues. Strengthen partnerships between RCM, practices, and vendors. Learn to utilize AI to automate the process to make our operators processes automated and seamless. Build scalable processes that support Imagen's continued growth. Qualifications Required Qualifications: 3+ years of experience managing patient accounts receivable and revenue cycle processes in healthcare or dental settings. Strong understanding of how patient billing, collections, and revenue cycle processes work together. Demonstrated ability to analyze billing data, identify trends and root causes, and implement improvements based on your findings. Experience solving complex patient billing problems by working with different teams across your organization. Proven ability to work independently in a remote environment, communicate effectively with team members, and solve problems on your own. Proficiency in Microsoft Office, particularly Excel. Demonstrated ability to build strong working relationships and move projects forward through effective collaboration. Preferred Qualifications: 5+ years of experience in healthcare or dental billing, collections, or revenue cycle management. Previous supervisory or team leadership experience. Experience supporting multi-location or multi-site healthcare/dental organizations. Experience with dental practice management systems (like Denticon or Pearly) or revenue cycle management software. Experience with Freshservice or other ticketing/workflow management systems. Experience managing or partnering with third-party collections agencies and AR vendors. Experience creating performance metrics and plans that measure and improve billing and collections results. Experience introducing new systems, workflows, or vendors across multiple office locations. Knowledge of dental insurance, patient billing, EFT/payment processes, and healthcare billing compliance. Experience using data to find opportunities and improve billing collections and revenue cycle performance. Our Mission: AtImagen Dental Partners, we’re building a thriving community of technology-driven, patient-focused professionals. Our mission is simple: to elevate dental care through excellence, collaboration, and innovation. We believe success starts with people. That’s why we invest heavily incareer growth,continuing education, and asupportive culturewhere top talent can make an impact and grow at an accelerated pace. Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve. We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws. #J-18808-Ljbffr Imagen Dental Partners