Specialist, EDI & Payment Poster

NeighborHealth Job Opportunity

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

Position Summary: Under the direct supervision of the Patient Financial Services Director, the Payment Poster/EDI Specialist is responsible for the accurate and timely processing and posting of all incoming payments and rejections of payment from insurance companies, patients, and third party payers to customer accounts. This position verifies and researches account information, making adjustments as necessary to ensure proper filing of supplemental claims to insurance companies. The staff in this position works closely with other NeighborHealth Departments and financial institutions to assure proper manual and electronic posting of payments and rejections for cash balancing. There are other clerical tasks which may be assigned. New Grads Welcome!

Education: High school Diploma or equivalent.

Experience: 2-3 years' experience in a medical billing/insurance office. Excellent written and oral communication skills. Working knowledge of insurance rules and regulations. Strong organizational skills and effective interpersonal skills. Excellent oral and written communication skills. Proficiency in PC software (i.e database). Knowledge of medical terminology, CPT-4 and ICD-9/10 coding helpful. Ability to solve problems effectively.

Skills/Abilities: Accurately and timely posting of high volume payments and adjustments to patient accounts. Ability to reconcile batch entries and deposits. Great math, data entry, and computer skills required. Previous experience with medical billing field is helpful.

Benefits: Medical, dental, and vision coverage. Life and disability insurance. 401(k) retirement plan. Tuition reimbursement. Flexible spending and transportation accounts. Paid holidays, vacations, sick, and personal time. Generous staff development benefit. Excellent malpractice coverage. Pet insurance. Free parking. And much more.

Pay Range: Starting at $18/hr up to $27/hr based on experience.

EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request.

Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.