Senior Manger, Commercial Data Management

SUMMARY/JOB PURPOSE This role is responsible for collecting, validating, and managing customer data that drives business insights, supports sales, marketing, market access, patient support programs and ensures the smooth operation of commercial activities across the organization. This is a highly cross‑functional role that will interface with Market Access Leaders, Trade Channel Partners, Internal IT and Operations teams, and several Data Vendors. ESSENTIAL DUTIES/RESPONSIBILITIES Customer Data Management Oversee the collection, validation, and management of customer data spanning trade channel operations, sales and marketing operations, market access initiatives, patient support programs and syndicated data sourcing. Drive the intake and integration of new customer data sources into 360 views. Own customer golden records, affiliations management and all associated business rules/process. Enable cross‑functional teams in leveraging customer master data for their respective business processes. Customer 360 Own the development and maintenance of customer360 in partnership with IT. Collaborate with IT and data analytics teams to automate data pipelines and improve data workflows. Data Procurement, Contracts and Agreements Oversee and manage contracts for commercial data procurement. Oversee use and sharing of commercial data. Ensure data use agreements are in place when data is shared outside the organization. Execute contracts to acquire new data assets per organization needs, and work with IT to ingest such data sources into the commercial data lake and warehouse. Cross‑functional Collaboration Work closely with sales, marketing, finance, and customer operations teams to understand their data needs for driving actionable insights. Partner with market access teams to ensure that commercial data supports ongoing operational activities in relation to rebates, contracts and pricing. Project Management & Process Optimization Lead and participate in cross‑functional projects aimed at optimizing data operations, improving data accessibility, and enhancing commercial processes. Identify and implement improvements in data processes to streamline workflows and increase operational efficiency. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS Education BS/BA degree in a related discipline and 5 years of related experience; Masters in a related discipline and 3 years of related experience; Equivalent combination of education and experience. Experience 5+ years of commercial operations consulting or direct commercial operations experience in the biotech, pharmaceutical, or medical device industries. 2+ years of oncology experience is strongly preferred. Oral specialty drug experience is strongly preferred. Experience with multiple commercial data types, including trade channel data aggregation, EMR claims data, syndicated/third‑party data, as well as personal and non‑personal promotional data, is strongly preferred. Hands‑on experience with industry standard data offerings (from IQVIA, Symphony, OneKey, and similar). Prior commercial data analytics experience a plus. Knowledge, Skills and Abilities Deep understanding of pharma trade channel data and various syndicated data sources. Experience in managing customer data and driving MDM processes. Knowledge of commercial business processes (Sales Ops, Digital Marketing) and how they interact with MDM. Experience with data automation tools and techniques (e.g., SQL, Python). Strategic thinking and cross‑functional problem solving. Excellent written and verbal communication skills. Excel, Access, and other database experience. Ability to review and process information from multiple sources. Must be able to identify operational weakness and implement correction action/plan. WORK ENVIRONMENT / PHYSICAL DEMANDS Our office is a modern, open space that fosters collaborations and creativity. Teams work closely together, sharing ideas and solutions in a supportive atmosphere. We provide all necessary equipment, including dual monitors and ergonomic chairs, to ensure a comfortable workspace. This position requires 10% travel time. COMPENSATION AND BENEFITS Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The base pay range for this position is $168,000 – $238,000 annually, which will be adjusted based on geographic location, job‑related knowledge, skills, experience, and internal equity. In addition, in the Total Rewards program Exelixis offers a comprehensive benefits package, including a 401(k) plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Employees are also eligible for a discretionary annual bonus program and, for field sales staff, a sales‑based incentive plan. Exelixis offers employees the opportunity to purchase company stock, receive long‑term incentives, 15 accrued vacation days in the first year, 17 paid holidays including a company‑wide winter shutdown in December, and up to 10 sick days throughout the calendar year. DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. EEO STATEMENT We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr