Laboratory Manager

Job Description Summary The Laboratory Manager is responsible for overseeing daily operations of the clinical laboratory, ensuring high-quality testing, regulatory compliance, and efficient workflow. This role requires a certified Medical Laboratory Scientist (MLS) with at least five years of generalist or a certified Medical Lab Technician (MLT) with at least 10 years of experience and a strong foundation in clinical laboratory science. The Manager provides administrative and technical guidance, supports staff development, and collaborates with leadership to maintain excellence in laboratory services. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC000866 COL - Lab (DMC) Pay Rate Type Salary Pay Grade Health-31 Scheduled Weekly Hours 40 Job Description Job Duties Operational Oversight Managedaily laboratory operations across all testing areas (e.g., Chemistry, Hematology, Microbiology, Blood Bank). Supports coordinationofstaffing schedules, workload distribution, and shift coverage. Monitors and reportturnaround times, test volumes, and workflow efficiencyto the lab director and associated administrators. Ensure compliance with CLIA, CAP, OSHA, and other regulatory standards. Technical Leadership Provide technical support and troubleshooting for high-complexity testing. Supportstechnical specialists in the reviewandvalidation oftest results for accuracy and clinical relevance. Orchestratesimplementation and validation of new instruments and methodologies, collaborating with vendors and projectmanagersasrequired. Ensuresnewandupdatedstandard operating procedures (SOPs)areimplemented and readily accessible for Care Team Member use. Quality & Compliance Oversee quality control and quality assurance activitiesfor designated laboratories. -Organizesand engages ininternal audits,proficiencytesting, and inspection readiness. Ensure proper documentation of maintenance, calibration, and QC logs. Responsible for monthly reporting of quality metrics to the division laboratory director and division quality coordinator. Personnel Management Supervise and mentor laboratory staff, including onboarding and training. Conduct performance evaluations and competency assessments. Foster a collaborative and professional work environment. Responsible for the hiringand human resource managementof all laboratory personnelassociated with the designated laboratory. -Develops aligned professional development activities to current workforce and department needs and initiatives. Communication & Collaboration Serve as a liaison between laboratory staff, management, and clinical teams. -Participatein interdisciplinary meetings and contribute to patient care planning. Communicate effectively with providersregardingtest results and laboratory capabilities. Qualifications Education Bachelor of Science (BS) degree in Clinical Laboratory Science from a NAACLS accredited programor Bachelor of Science in a Biological or PhysicalSciencemeeting CLIA Federalrequirements for Technical Consultant. Preferred Education: MBA, MHA, orapplicablegraduatedegreesupportingdepartmentoperations. Certification ASCP Board of Certification (BOC)or American Medical Technologist (AMT)as a Medical Laboratory Scientist (MLS)or Medical Laboratory Technician(MLT).If MLTcertified, MLS certification must be obtained within 6 months of hire. Experience Minimum of 5 years of experience as a generalist in a clinical laboratory setting. Minimum of 3yearsofexperiencein oversight of laboratory quality and regulatory compliance Prior leadership or supervisory experience preferred. Knowledge, Skills, and Abilities Comprehensive knowledge of clinical laboratory procedures and instrumentation, including regulatory oversight of all operations. Strong leadership, organizational, and problem-solving skills. -Proficiencywith Laboratory Information Systems (LIS) and electronic health records (EHR). Excellent communication and interpersonal skills. Ability to manage multiple priorities in a dynamic healthcare environment. Ability to lead CAP survey readiness initiatives Physical Requirements 1. Mobility & Movement Ability to stand or walk for extended periods (up to 8-12 hours per shift). Frequent bending, reaching, and stooping to access equipment, supplies, and specimens. Ability to climb small step stools or ladders to retrieve items from shelves. 2. Manual Dexterity Fine motor skills to handle small instruments, pipettes, and delicate laboratory equipment. Ability to perform precise hand movements for specimen preparation and microscopic work. 3. Visual Requirements Close vision to read labels, test results, and computer screens. Ability to distinguish colors and clarity for interpreting test reactions and stains. Use of a microscope for extended periods, requiring visual acuity and concentration . 4. Lifting & Carrying Ability to lift and carry up to 25-30 pounds occasionally (e.g., reagent boxes, equipment). Transporting specimens, supplies, and waste materials within the laboratory. 5. Communication Ability to hear and speak clearly to communicate with colleagues, physicians, and other healthcare staff. Use of telephones, intercoms, and verbal communication in noisy environments. 6. Environmental Exposure Regular exposure to: Biohazardous materials (e.g., blood, body fluids, infectious agents). Chemical reagents and cleaning agents. Noise from laboratory instruments and ventilation systems. Temperature variations in refrigerated or climate-controlled areas. 7. Cognitive & Emotional Demands Ability to concentrate and focus in a fast-paced, high-stakesenvironment. Capacity to handle stress , multitask, and make decisions under pressure. Maintain emotional resilience when working with critical or time-sensitive patient data. Professional Standards The LaboratoryManageris expected to uphold the ASCLS Professional Standards, including: Duty to the Patient: Ensure safe,accurate, andtimelylaboratory services. Duty to Colleagues and the Profession: Promote integrity, mentorship, and continuous improvement. Duty to Society: Advocate forequitableaccess to quality laboratory services. Pledge to the Profession: Commit to lifelong learning and ethical leadership Additional Job Description Qualifications Education Bachelor of Science (BS) degree in Clinical Laboratory Science from a NAACLS accredited programor Bachelor of Science in a Biological or PhysicalSciencemeeting CLIA Federalrequirements for Technical Consultant. Preferred Education: MBA, MHA, orapplicablegraduatedegreesupportingdepartmentoperations. Certification ASCP Board of Certification (BOC)or American Medical Technologist (AMT)as a Medical Laboratory Scientist (MLS)or Medical Laboratory Technician(MLT).If MLTcertified, MLS certification must be obtained within 6 months of hire. Experience Minimum of 5 years of experience as a generalist in a clinical laboratory setting. Minimum of 3yearsofexperiencein oversight of laboratory quality and regulatory compliance Prior leadership or supervisory experience preferred. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: #J-18808-Ljbffr