Customer Success Specialist
$90k - $120kX4 Technology
This range is provided by X4 Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $90,000.00/yr - $120,000.00/yr Direct message the job poster from X4 Technology Scaling global teams in Payments and Fintech Customer Success Specialist – New York (hybrid) An established and rapidly growing global fintech company is seeking a driven, relationship-focused Customer Success Specialist to join its team in New York City . In this role, you’ll play a pivotal part in managing key client relationships during onboarding, ensuring customers achieve maximum value from the platform while ensuring customer satisfaction throughout the process. If you’re energized by working in a fast-paced, globally minded organization - and thrive when collaborating across teams to deliver exceptional service - this is a unique opportunity to make a meaningful impact. Key Responsibilities of the Customer Success Specialist: Serve as the primary point of contact for a portfolio of clients, managing day-to-day support needs and strengthening long-term relationships. Handle any customer issues on email, support and online chat. Manage bug reports, troubleshoot issues and collaborate to improve products and services. Conduct due diligence to ensure customer queries are answered accurately, on time and proactively. Collaborate closely with cross-functional teams - including business development, product, finance, and marketing - to deliver a seamless and value-driven customer experience. Requirements of the Customer Success Specialist: Minimum of 1 year in account management, customer success, or a similar client-facing role, ideally within fintech, payments, or financial services. Proven ability to provide exceptional client service, driving increased customer retention and growth. Exceptional organizational and communication skills, with a solutions-oriented mindset. This role would be an excellent fit for someone looking to take the next step in their career, and the team are offering $110,000 per year for the right person. They are ideally looking for someone who can be onsite at least 4 days a week. The team are looking for someone to join ASAP, so if you are ready to join a company where you can grow, lead, and make a global difference, then apply today! Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Customer Service, Sales, and Business Development Referrals increase your chances of interviewing at X4 Technology by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Customer Success Specialist” roles. New York, NY $75,000.00-$100,000.00 1 month ago New York, United States $70,000.00-$120,000.00 3 weeks ago New York, NY $75,000.00-$90,000.00 1 week ago New York, NY $120,000.00-$150,000.00 3 months ago New York, NY $60,000.00-$85,000.00 3 months ago Customer Success Manager (Commercial/Mid-Market) New York County, NY $70,000.00-$90,000.00 1 day ago New York, NY $100,000.00-$140,000.00 1 week ago Senior Specialist, Customer Success - Open Banking-R-246630 New York, NY $90,000.00-$110,000.00 1 day ago Customer Success Specialist, New York City Brooklyn, NY $45,000.00-$55,000.00 8 months ago Implementations and Customer Success Specialist New York, NY $75,000.00-$105,000.00 1 month ago Customer Success Specialist - AWS End User Computing We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr X4 Technology
$153.6k - $207.8k
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own... ...business and technical expertise to help our customers succeed. Partner teams own the strategy,... ...Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect...SuggestedFlexible hoursAmazonWebServices
New York, NY2 days ago- ...improvement retailer in New York is seeking members for its Pro Customer Service/Sales Team. This role focuses on providing exceptional... ...products and effective sales skills are key to ensuring customer success. Bilingual communication may be preferred in certain locations....SuggestedFor contractors
- ...Job Description Job Description About the Role We are seeking a Customer Success Specialist to support customer relationships and help create a positive experience throughout each interaction. This position works closely with customers and internal teams to answer...Suggested
Market Value Southwest
New York, NY17 days ago $65k - $75k
...Loans for Refugees and Immigrants, Small Business Development Specialist Accompany Capital is a Community Development Financial... ...grow their businesses. We are currently seeking a full time Customer Success Specialist in our Jackson Heights Office with a commitment to...SuggestedFull timeWork at office- ...improve how businesses accept payments, manage operations, and build customer loyalty. What you’ll do: Respond to inbound calls and emails... ...for: 1-3 years of experience in customer support, client success, or technical support Strong verbal and written communication...SuggestedRemote work
- ...take ownership, this is the right opportunity for you! Role Overview MDOTM is looking for a proactive and client-oriented Customer Success Specialist. Theideal candidate combines strong communication skills with a problem-solving mindset and agenuine interest in...Work at officeFlexible hours
- Hidden Jobs is seeking a customer-facing role spanning day-to-day support, proactive customer success outreach, and retention conversations. You will help small business customers maximize value from a website and subscription service while handling sensitive situations...Monday to Friday
$29.12 per hour
...events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and... ...2+ years of experience in customer service, customer success, or related role Proven track record of meeting or exceeding customer...Hourly payTemporary workSeasonal workWork at officeImmediate startFlexible hours2 days per week3 days per week- ...education. The company was founded by a repeat entrepreneur with a strong track record of success (two acquisitions, one IPO as CPO at Farfetch). What You’ll Do As a Customer Success Specialist, you will be the key driver of the end-to-end experience for Togetherhood’s...Seasonal workWork at office
$70k - $80k
Customer Success Specialist The Customer Success Specialist supports a portfolio of customer accounts through onboarding, adoption, and renewal, serving as a day-to-day point of contact. They ensure customers see ELC as an indispensable tool with continued value by presenting...Remote workWork from homeFlexible hours- Scout, a Vantora (formerly UP.Labs) portfolio company, is hiring a Customer Support & Success Specialist. Scout is building AI-native safety intelligence software that helps high-risk industries prevent severe and catastrophic incidents before they happen. Safety programs...Remote workShift workAfternoon shift
$65k - $75k
STAR has an internal opening for a Customer Success Specialist! Schedule: Full-Time; 40 per week Location: Remote (U.S.) - While we will consider candidates in all time zones, we have a preference for those in the Central Time Zone. Reports to: Customer Success Manager...Full timeWork at officeRemote workHome officeShift work- The Position Sequencing.com is seeking a Customer Success Specialist to join the team. In this role, you will provide exceptional customer support, troubleshoot technical issues, and escalate complex issues to the customer support management team when needed. This role...Work experience placementRemote workShift workNight shiftWeekend work
$140.2k - $190.6k
The application window is expected to close on: 10/08/2026Customer Success Specialist (CSS) — Hypershield & Nexus Smart SwitchWho You'll Work WithCustomer Experience (CX) Customer Success Specialists (CSS) are a team of extraordinary technical guides whose #1 focus is...Full timeTemporary workLocal areaFlexible hours$65k - $90k
Technical Customer Success Specialist If you’re the kind of person who enjoys being the bridge between customers and technology - translating real-world needs into solutions that work - keep reading. As a Technical Customer Success Specialist at Wavefront Software, you’...Temporary workLive inRemote work$60k - $66k
...On-Target Earnings (base + commission): $66,000 USD Reports to: Customer Growth Manager About the Role This is a fast-moving, high-... ...interview to ensure you have the mindset and traits we know lead to success in the role Ready to Apply If you’ve read this far and you’re...Full timeTemporary workRemote work- Lever, Inc. is seeking a remote team member to engage with individuals seeking information about financial protection options. The role emphasizes coaching, mentorship, and long-term growth in a performance-driven environment. You will work with pre-qualified leads, follow...Remote workFlexible hours
- Zen Educate is hiring in Miami for a fast-paced role combining relationship management with strategic growth. You will oversee US school partnerships, matching educators to roles and driving demand for Zen services. The role offers strong growth potential in a high-growth...Remote work
- ...the forefront of making AI accessible and useful for thousands of users worldwide. The Role We’re seeking an exceptional Customer Success Specialist who combines deep empathy with technical AI expertise. As our user base rapidly expands, you’ll be the bridge between our...Hourly payFull timePart timeImmediate startRemote workWorldwideFlexible hours
Magai
New York, NY1 day ago - ...We are looking to add a full-time permanent Senior Customer Support Specialist to our growing team. You can find more information below! ------... ...client questions, proactively supplying Management, Customer Success, and Product Teams with feedback and reporting on client...Permanent employmentFull timeRemote workMonday to FridayFlexible hours
Alt Legal - IP Management Software
New York, NY1 day ago - ...The Sydney Call Center in the United States is seeking entry-level Remote Customer Service Representatives to support inbound/outbound customer service and sales for diverse clients. You will handle inquiries, troubleshoot basic tech issues, and deliver quality product...Remote work
The Sydney Call Centre
New York, NY3 days ago $70k - $85k
...Customer Sentiment Specialist EliseAI is looking for a friendly, empathetic Customer Sentiment Specialist who genuinely enjoys talking to people... ...helpful tips in the moment. Sitting between Customer Success and Product Solutions, you'll be a trusted partner helping...Work at officeRelocation$65k - $95k
...Job Description Job Description Customer Support Specialist Are you the kind of person who genuinely enjoys solving problems, and wants to... ...side project, or a role where you've owned support, customer success, or service delivery directly. Strong written...Immediate startVisa sponsorshipSolve Intelligence
New York, NYa month ago$65 - $90 per hour
...pleased to support a considerable and ever growing number of RTM customers. This demand creates new challenges. Clinicians tell us RTM... ...outside Medicare. Build the material our sales and customer success teams use, and teach them to use it. Join calls with prospective...Hourly payFor contractorsPrivate practiceRemote work- Avantor is seeking a remote Customer Service Representative responsible for processing orders, resolving issues, and enhancing the customer experience. You will engage with customers and sales representatives effectively while working from home. The ideal candidate is...Remote jobWork from home
- GTT is seeking a Customer Success Associate to support the Customer Success Manager and SMB Sales teams, ensuring high customer satisfaction and timely delivery of promises. You will work with internal groups including Account Management, Sales Operations, Service Delivery...Remote job
$60k - $70k
...hard problems that truly matter to our customers and the future of private markets. We believe... ...to join our team as a Customer Support Specialist at Juniper Square. As a member of our... ...you’re considering a future in Customer Success, Technical Consulting, Sales, or Customer...Full timeWork at officeLocal areaRemote workWork from homeFlexible hours- Managing complex customer escalations, the full-time Senior Customer Support Specialist will resolve issues for VIP and enterprise accounts while working remotely, ensuring... ...of experience in Customer Service, Customer Success, or Account Management with a focus on...Full timeRemote work
- Simera is seeking a professional Customer Service Representative to join our remote team. You will be an excellent communicator who enjoys helping customers, solving problems, and ensuring a positive customer experience. The role supports inquiries across email, chat,...Remote job
- ...fast‑moving, high‑impact product. What You’ll Do Interact with customers across chat, email, and calls Share best practices and recommendations... ...experience 1-2 years in a customer‑facing role (support, success, service) Excellent English communication skills (written +...
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