Customer Success Specialist
$90k - $120kX4 Technology
This range is provided by X4 Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $90,000.00/yr - $120,000.00/yr Direct message the job poster from X4 Technology Scaling global teams in Payments and Fintech Customer Success Specialist – New York (hybrid) An established and rapidly growing global fintech company is seeking a driven, relationship-focused Customer Success Specialist to join its team in New York City . In this role, you’ll play a pivotal part in managing key client relationships during onboarding, ensuring customers achieve maximum value from the platform while ensuring customer satisfaction throughout the process. If you’re energized by working in a fast-paced, globally minded organization - and thrive when collaborating across teams to deliver exceptional service - this is a unique opportunity to make a meaningful impact. Key Responsibilities of the Customer Success Specialist: Serve as the primary point of contact for a portfolio of clients, managing day-to-day support needs and strengthening long-term relationships. Handle any customer issues on email, support and online chat. Manage bug reports, troubleshoot issues and collaborate to improve products and services. Conduct due diligence to ensure customer queries are answered accurately, on time and proactively. Collaborate closely with cross-functional teams - including business development, product, finance, and marketing - to deliver a seamless and value-driven customer experience. Requirements of the Customer Success Specialist: Minimum of 1 year in account management, customer success, or a similar client-facing role, ideally within fintech, payments, or financial services. Proven ability to provide exceptional client service, driving increased customer retention and growth. Exceptional organizational and communication skills, with a solutions-oriented mindset. This role would be an excellent fit for someone looking to take the next step in their career, and the team are offering $110,000 per year for the right person. They are ideally looking for someone who can be onsite at least 4 days a week. The team are looking for someone to join ASAP, so if you are ready to join a company where you can grow, lead, and make a global difference, then apply today! Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Customer Service, Sales, and Business Development Referrals increase your chances of interviewing at X4 Technology by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Customer Success Specialist” roles. New York, NY $75,000.00-$100,000.00 1 month ago New York, United States $70,000.00-$120,000.00 3 weeks ago New York, NY $75,000.00-$90,000.00 1 week ago New York, NY $120,000.00-$150,000.00 3 months ago New York, NY $60,000.00-$85,000.00 3 months ago Customer Success Manager (Commercial/Mid-Market) New York County, NY $70,000.00-$90,000.00 1 day ago New York, NY $100,000.00-$140,000.00 1 week ago Senior Specialist, Customer Success - Open Banking-R-246630 New York, NY $90,000.00-$110,000.00 1 day ago Customer Success Specialist, New York City Brooklyn, NY $45,000.00-$55,000.00 8 months ago Implementations and Customer Success Specialist New York, NY $75,000.00-$105,000.00 1 month ago Customer Success Specialist - AWS End User Computing We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr X4 Technology
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...to learn more. Base pay range $67,500.00/yr - $75,000.00/yr Additional compensation types Commission Job Summary The Customer Success Specialist plays a critical role in ensuring customers successfully adopt and sustain Really Great Reading programs. This role combines...SuggestedFull timeRemote work$50k - $70k
...the full campaign lifecycle from planning and contracting through execution and post‑campaign analysis. Partner closely with Customer Success Managers, Sales (AEs), and RevOps to ensure seamless campaign delivery. Assist in RFP development, proposal creation, and campaign...Suggested- Job Overview Snap Inc., a technology company that empowers communication through camera‑based products, is looking for a Customer Success Specialist in New York, NY to support global small and mid‑size advertisers. The role focuses on scaled account management, revenue...SuggestedWork at office
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...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Customer Success Specialist Elmhurst, NJ, US 18 days ago Requisition ID: 1047 Salary: $66,300.00 Annually This is a hybrid role that requires...Temporary workLive inLocal areaWork from homeShift work$50k - $65k
Customer Success Specialist Who we are At Peerless, we’re not just another manufacturing company — we’re a team on a mission to grow. Rooted in Buffalo, NY, we’ve built our reputation on technical expertise, responsiveness, and reliability. We’re ready to take this company...$50k - $65k
Peerless Inc in Buffalo, NY is hiring a Customer Success Specialist to handle quoting, supply chain management, and customer communication. This role requires 2-4 years of relevant experience, a bachelor's degree preferred, and strong communication skills. The position...- Join to apply for the Customer Success Specialist role at Joinrs Optima medical center is seeking a full-time Customer Success Specialist with a bachelor’s degree and 1-3 years’ experience. You will onboard, support, and retain customers, ensuring satisfaction and product...Full timeRemote workFlexible hours
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Are you a proven customer success professional excited to join a global education innovator? Isograd, a globally recognized market leader... ...worldwide. Isograd is seeking a talented remote Customer Success Specialist to onboard, train, and support new and existing customers....Remote workWorldwide$65k - $75k
...Loans for Refugees and Immigrants, Small Business Development Specialist Accompany Capital is a Community Development Financial... ...grow their businesses. We are currently seeking a full time Customer Success Specialist in our Jackson Heights Office with a commitment to...Full timeWork at office- ...Customer Experience Specialist As a Customer Experience Specialist at Warp, you'll be the frontline advocate for our customers and a deep product... ...Experience team reporting to the Head of Customer Success and serve as the go-to person when customers need guidance...Work at officeFlexible hoursShift work
- ...Customer Success Specialist Seeking Customer Success Specialists to serve as the first point of contact for customer service and member retention support. This role is responsible for assisting members with renewals, enrollment activities, provider selection, and resolving...Contract work
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...Customer Sentiment Specialist EliseAI is looking for a friendly, empathetic Customer Sentiment Specialist who genuinely enjoys talking to people... ...helpful tips in the moment. Sitting between Customer Success and Product Solutions, you'll be a trusted partner helping...Work at officeLocal areaRelocation- ...Respond in a timely manner (within documented SLA) to support customer issues and inquiries. Use strong technical and customer service... ...customer-facing product support position is essential for success in this role. This can include customer success, customer support...Remote work
- ...Customer Support Specialist We're seeking a Customer Support Specialist to own frontline (L1) support for Medsender. You'll help customers navigate... ...Clear growth paths over time into Support Ops, Customer Success, Implementations, or more technical support roles....Full timeInternshipImmediate startFlexible hours
$60k
...Customer Support Specialist New York, New York, United States At PitchBook, a Morningstar company, we are always looking forward. We continue... ...Role As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive...Work at officeRemote workWorldwideVisa sponsorship- ADT is seeking a Retention and Customer Service Representative to manage customer retention efforts effectively. This fully remote position... ...after required onsite training in Jacksonville, FL. The successful candidate will handle high call volumes, using problem-solving...Remote job
- URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) is looking for a Customer Success Associate, Tier 1, to deliver frontline support by addressing customer inquiries and resolving common issues effectively. This role emphasizes clear communication and attention...Flexible hoursWeekend work
- Overview Do you speak Finnish? We are seeking Customer Support Specialists to deliver top-notch service and effective resolutions to our customers... ...and implement strategies that enhance overall customer success. Promote the value and benefits of our services, and up-sell...RelocationRelocation package
$19 per hour
...supportive user-centric technology, and customized financial solutions, we've helped over 3... ...needs and exceed expectations, our Client Success Department is critical to the success of... ...clients. Schedule The Client Success Specialist role is a remote position. Our call center...Full timeRemote workWork from homeWeekend workAfternoon shift- A global recruitment agency is seeking a Customer Success Representative for a fully remote role across North America. The ideal candidate will own client onboarding and engagement, work with data to drive success, and communicate effectively with diverse stakeholders....Remote job
- eFLEXervices, Inc. is seeking a skilled Customer Support professional to enhance our client’s experience. You will act as the primary contact for our e-commerce partners, ensuring swift responses and effective onboarding. Your role involves managing customer communications...Remote job
- ...Events. A culture that values opportunity for growth, development, and internal promotion. Position overview The E-Commerce Customer Success Specialist is responsible for supporting, driving adoption of, and optimizing the customer experience for the company's B2B e-...Temporary work
- Customer Support Specialist at brightwheel, Remote (United States) Our Team Our team is passionate, talented, and customer-focused. We embody... ...and easy-to-follow instructions, ensuring customers can successfully take action Own customer issues from start to finish, following...Remote job
- Framework Ventures is seeking a Customer Success Specialist who is fluent in both English and Chinese to join their Customer Success team in the United States. The ideal candidate will have over 2 years of experience in customer support within the crypto, fintech, or financial...Remote job
$40k - $57.31k
A SaaS company is hiring a Customer Success Specialist to work remotely within the United States. The role focuses on guiding small businesses in launching referral programs and requires experience in SaaS support or customer success. The specialist will provide technical...Remote jobFull time$50k - $70k
...clear, impactful, and focused on delivering value. We blend a startup environment with a team-oriented approach, prioritizing customer success. We value doers who listen, show up ready to play, and thrive in a collaborative setting. Location & Schedule Location: NYC, NY...Remote workFlexible hours$60k - $75k
...in the fintech space About the Role We are looking for a Customer Support Specialist to join our team at Unit21. You will drive value across our... ...Support Partner with internal teams, including: Customer Success, for customer communication alignment, troubleshooting and...Full timeWork experience placementWork at officeHome office
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