TechBar Technician

Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students Position Title: TechBar Technician Job Category: Student Hourly Job Profile: Student Help Job Summary: Job Description: Provide a single point of contact to UW-Parkside Faculty, Staff and Students for information technology related problems. Assist these members of the UW-Parkside community with telephone, email or ticket inquiries to resolve or escalation IT System issues and problems. Provide support and incident management and client communications for IT system faults and outages and service requests. Personal Attributes: The desired candidate not only opens and closes tickets quickly, but they leave a perception with the customer of an organized, professional, friendly and competent IT Department. For this reason, personal traits such as friendly demeanor, attention to detail, communication skills, and emotional intelligence are important characteristics for this role. Key Job Responsibilities: Department: CTS Compensation: $14 per hour. Required Qualifications: Platform Familiarity: Proficiency in Windows 10/11 and macOS environments. Software Literacy: Basic knowledge of Microsoft 365 (Word, Excel, Teams) and common web browsers. Communication: Ability to explain technical concepts to non-technical users (students, faculty, and staff) clearly and patiently. Reliability: Punctuality and the ability to manage time effectively between work shifts and academic responsibilities. Preferred Qualifications: N/A. Contact Information: Danielle Winter, View email address on click.appcast.io Legal Notices and Important Information Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. (see TC1 - App. 4 and p. 12) Note: Criminal Background Check - The Department of Workforce Development, Equal Rights Division prohibits employers from using criminal background check information, policies or practices that have a "disparate impact" and is not "job-related and consistent with business necessity" in hiring decisions. All information used to screen or hire job applications should relate to the duties of the job. Reasonable Accommodations It is the policy of UW-Parkside to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at View phone number on click.appcast.io. Employment opportunities will not be denied because of the need to provide reasonable accommodation for a qualified individual with a disability. Parkside Crime Statistics Report In compliance with the Clery Act of 1998, the University of Wisconsin Parkside Crime Statistics Report is available here. Call the UW-Parkside Campus Police Office at View phone number on click.appcast.io for a paper copy of the annual report. Transcript Requirement Please note: Transcriptions will be required upon hire. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply. #J-18808-Ljbffr