Senior Key Account Manager

Join Our Extraordinary Team

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We're always looking for curious, talented, and passionate people to join our team.

At ecobee, the Senior National Account Manager is responsible for driving growth with key North American retail partners, with a strong focus on Walmart, Best Buy, and other strategic accounts. This role owns account strategy, joint business planning, sales performance, and executive-level customer relationships while partnering cross-functionally to deliver profitable growth across in-store and e-commerce channels.

Responsibilities

• Own and grow strategic retail partnerships through account planning, sales execution, and joint business planning.
• Achieve revenue, profitability, and market share targets through forecasting, performance management, and P&L ownership.
• Lead negotiations for contracts, trading terms, promotional investments, and service agreements.
• Partner with Marketing, Finance, Product, Operations, and Training teams to execute account strategies and retail initiatives.
• Develop and deliver executive business reviews, insights, and recommendations to internal and external stakeholders.
• Leverage market, consumer, and POS data to shape assortment, pricing, merchandising, and promotional strategies.
• Serve as a senior leader within the sales organization, mentoring team members and leading strategic projects.

Minimum Requirements

• Bachelor's degree.
• 8+ years of experience managing large omnichannel retail accounts in North America.
• Experience working with major consumer electronics retailers, preferably Walmart and/or Best Buy.
• Proven success developing and executing retail sales strategies that drive growth and market share.
• Strong background in account planning, forecasting, negotiation, and P&L management.
• Excellent communication, presentation, and relationship-building skills.

Preferred Requirements

• MBA or other advanced degree.
• 10+ years of sales experience managing top-tier retail accounts in the consumer electronics industry.
• Experience selling smart home, connected home, or adjacent technology products.
• Demonstrated success building executive-level partnerships and leading complex cross-functional initiatives.