Remote HOA Associate Manager | Build & Support Communities

Associate Community Manager$47,840 - 55,000/year DOERemote with travel across the Tri-Cities RegionAbout HOA Community SolutionsHOA Community Solutions provides professional management for homeowner associations across the Tri-Cities region of Washington. We partner with volunteer boards, homeowners, and local developers to keep communities well run, well maintained, and well informed.The RoleThe Associate Community Manager (ACM) is the first line of service for every homeowner in an assigned portfolio of 11 associations (approximately 1,200 doors), with room to grow. You'll serve as the board's liaison for day-to-day operations, run compliance inspections, manage vendors and projects, and build strong relationships with the developers and builders shaping new communities in the Tri-Cities. This is a remote, home-based role with regular travel to communities and flexible scheduling.What You'll DoServe as primary point of contact for homeowners, providing clear, timely updates through resolutionAct as liaison to boards of directors: keep boards informed, carry out board policies and resolutions, and support board recruitment and trainingBuild and maintain working relationships with local developers and builders, supporting communication, issue resolution, and community transitionsConduct scheduled drive-through compliance inspections, document violations, and coordinate notices and follow-up per each association's governing documentsSource bids, secure vendors, and manage the RFP process for association repairs and projectsAssist with preparing and monitoring annual association budgetsFacilitate the architectural and design review and approval processPlan and attend board and annual meetings, including occasional evenings and weekendsWhat We're Looking For (Required)1+ year of HOA, community association, or residential property management experience, or 2+ years in a fast-paced, multi-priority, customer-facing roleAbility to manage projects and deadlines across multiple associations at onceStrong written and verbal communication, including preparing reports and presenting to boardsCustomer service skills, including the ability to defuse difficult situationsProficiency with Microsoft Outlook and OfficeResidence in or near Kennewick, Pasco, or Richland, WA, with reliable transportation, a valid driver's license, and proof of auto insuranceDependable high-speed internet and a suitable home workspaceAvailability for occasional evening and weekend meetingsNice to HaveExperience with Vantaca and/or StrongroomCMCA designation or CAI courseworkExperience working with developers, builders, or new-construction community transitionsFamiliarity with WA laws affecting community associationsLocationRemote, home-based in the Tri-Cities, WA area (Kennewick, Pasco, Richland), with regular travel to assigned communitiesCompensation & Benefits$47,840–$55,000 depending on experience; full-time, non-exemptUnlimited PTO (approved in advance by supervisor) and 6 paid holidays401(k) with employer match up to 4%Health, dental, and vision insurance, eligible the first of the month after 60 daysFlexible, home-based scheduleJ-18808-Ljbffr HOA Talent