Small Engine Technician

Job Description

Job Description

Company Overview & Benefits

At our organization, we believe that everyone should have the chance to find a fulfilling job, thrive in a supportive environment, advance their career, and maintain a healthy work-life balance. As a family-owned business, we take pride in offering a comprehensive benefits package tailored to support your lifestyle. This commitment has earned us recognition as a Forbes Best Employer for seven consecutive years .

Full-time associates will become eligible for the following benefits starting on their 91st day of employment:

• Medical, Prescription, Dental, and Vision Insurance
• Short and Long-Term Disability Coverage
• Life Insurance and Ancillary Benefits
• Identity Theft Protection
• Pet Insurance
• Paid time off for all major holidays and birthdays
• Advanced Leadership Training Programs to enhance career growth
• Employee discounts on popular brands such as Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt, and more!
• Internal recognition programs that foster an engaged workplace
• 401(K) plan with company matching contributions

Weekend premium pay of $2.50 per hour for Saturday and Sunday shifts, with a base pay of up to $18.75 per hour. Please note that the compensation for this position may vary based on individual experience. Salary decisions are influenced by various factors, including the minimum qualifications outlined in the job description, the work location, any required travel, and current market conditions. Be aware that salary estimates from external job boards may not accurately reflect the actual pay range for this role. For precise pay range details, please refer to the official position description.

The Small Engine Technician will be tasked with diagnosing and repairing a variety of outdoor small engine products, including:

• Chainsaws
• Snowblowers
• Lawnmowers
• UTVs and ATVs

Key responsibilities include:

• Providing outstanding customer service
• Diagnosing and repairing outdoor power equipment and recreational vehicles
• Ensuring an exceptional shopping experience for customers
• Assisting customers with loading and unloading products, locating parts, and addressing repair inquiries
• Documenting repairs on work orders and tracking units in the shop
• Completing and filing work orders
• Assisting with warranty claims in a timely manner
• Communicating with customers regarding the completion of work
• Participating in training sessions for repair technicians
• Adhering to Loss Prevention and safety policies

To be considered for this position, candidates must meet the following criteria:

• At least 18 years of age
• Availability to work evenings and at least every other weekend
• Prior experience in small engine and/or automotive maintenance
• Previous customer service experience
• Retail experience is preferred
• Strong communication skills

Our organization is proud to be an Equal Opportunity Employer. We value diversity and strive to create an inclusive culture that leverages the skills and talents of all individuals for the benefit of both the employees and the organization. We do not discriminate against applicants or employees based on race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any other legally protected status. Our aim is to continue being recognized as an employer of choice, having received accolades as a Forbes Best Mid-Sized Company for an impressive seven years in a row.