Fire & Content Division Manager

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• 401(k)

Fire & Contents Division Manager Location: Winchester, VA or Alexandria, VA
Company: SERVPRO of Alexandria/Marlton/Morningside

Join Our Team!

SERVPRO of Alexandria/Marlton/Morningside is seeking a Fire & Contents Division Manager to oversee daily restoration operations, coordinate projects, support team development, and maintain customer satisfaction and profitability.

This position may be based at either our Winchester or Alexandria, VA location .

What We Offer

• Competitive compensation and benefits
• Career advancement opportunities
• Professional development and training
• Collaborative work environment

Key Responsibilities

Division Operations

• Oversee daily Fire & Contents restoration operations, ensuring quality, safety, and efficiency.
• Manage project schedules, staffing, workloads, and resources.
• Monitor budgets, job costs, and division profitability.
• Review estimates and project documentation for accuracy.
• Ensure timely completion of job files and required system updates.
• Provide project management support as needed.

Team Leadership

• Supervise and support Project Managers, Crew Chiefs, and restoration personnel.
• Establish performance expectations and provide ongoing feedback.
• Assist with hiring, onboarding, training, and employee development.
• Conduct performance evaluations and promote workplace safety.

Customer Service & Communication

• Maintain customer satisfaction and address project-related concerns.
• Lead weekly work-in-progress (WIP) meetings.
• Coordinate with other departments and company leadership.
• Participate in operational planning and leadership meetings.

Qualifications

• Experience in fire restoration, contents restoration, or restoration operations management.
• Experience supervising teams and managing multiple projects.
• Knowledge of budgeting, job costing, and profitability.
• Organizational, communication, and problem-solving skills.
• Ability to prioritize responsibilities and meet deadlines.
• Familiarity with SERVPRO systems and processes is preferred.

Physical & Work Requirements

• Ability to perform essential job functions, with or without reasonable accommodation.
• Ability to visit and inspect restoration job sites as needed.
• Ability to work around restoration equipment and cleaning products while following safety procedures.

Ready to Join Our Team?

If you have restoration experience and enjoy coordinating projects, supporting teams, and improving operations, we'd like to hear from you!

Apply today and grow your career with SERVPRO of Alexandria/Marlton/Morningside!

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC, in any manner whatsoever.