Financial Counselor

Description Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. Employment Type Full time Shift Day Shift What You’ll Do Provide financial counseling to patients, explaining insurance coverage, financial assistance options, and payment responsibilities Assist with insurance and financial assistance applications, including charity care when appropriate Generate cost estimates and collect patient payments (co-pays, deductibles, balances) Review and update financial and insurance information; monitor self-pay and eligibility-pending accounts Collaborate with internal departments and external agencies to resolve coverage or billing issues Ensure accurate documentation and maintain HIPAA compliance Support department goals and demonstrate Trinity Health values in all interactions What We Offer Benefits starting Day One Daily Pay option Career development and growth opportunities Tuition reimbursement On-site fitness center (Gottlieb Memorial Hospital & Loyola University Medical Center) Employee referral rewards Compensation Pay Range: $18.16 - $28.14 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits Click or copy URL to your browser Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr IHA