Fan Engagement Associate (Part-Time Seasonal)

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TITLE: Fan Engagement Associate DEPARTMENT: Impact & Fan Engagement REPORTS TO: Senior Manager of Matchday Experiences DURATION: May-December 2026, approximately 25 hours per week. FLSA: Non-Exempt RATE: $22.00/hour

OUR CLUBS Seattle Sounders FC and Seattle Reign FC are entering an exciting new era as one soccer family with a shared commitment of excellence and growth on and off the pitch. Each club has independently forged a rich history of performance while connecting deeply with the community. Our clubs are continually pushing the boundaries of what's possible while fostering an inclusive culture- championing causes and building community connections to expand our reach and impact. Each match is an opportunity to bring together our community, celebrating our resilience, inclusivity, and a commitment to excellence. United in professional dedication- we are two clubs with one shared vision of progress and greatness.

POSITION SUMMARY The Fan Engagement Associate plays a key role in delivering exceptional matchday and community experiences, supporting the planning and execution of fan-facing activations for Seattle Sounders FC & Seattle Reign FC. This role is ideal for someone who thrives in live, fast-paced environments and is energized by engaging directly with fans. Success in this position requires more than a passion for events. The ideal candidate is proactive, adaptable, and confident operating in dynamic settings-able to make sound decisions under pressure, manage competing priorities, and pivot quickly as plans evolve. They are comfortable serving as a point of contact on-site, using good judgment to resolve issues in the moment while knowing when to escalate. This individual brings a strong sense of ownership, remains engaged when challenges arise, and consistently demonstrates club values such as Extraordinary Communicator, Trusted Teammate, and Gritty.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with planning and execution of Matchday fan experiences, pre-match events, Mascot and Matchday Assistant coordination for Street Team events & events in the Seattle Community.
• Assist in the coordination and communication with matchday performers including DJs, musical artists, and community groups participating in matchday activations.
• Help manage logistics for street team events including coordination of load-in and load-out and filing appropriate event documentation.
• Serve as a welcoming and informed presence on matchdays, representing the Fan Engagement team to fans and community stakeholders.
• Work cross-functionally with departments such as Partnership Marketing, Ticketing, RAVE Foundation, and People and Culture to align goals and execution of community activations.
• Serve as the event lead for events at the Providence Swedish Performance Center and Clubhouse.
• Track event feedback and participation data to help assess impact and improve future activations.
• Attend team meetings and contribute ideas that support club values and objectives.
• Maintain accurate inventory levels and storage of event materials at Lumen Field and the Providence Swedish Performance Center and Clubhouse, ensuring spaces remain organized, clean, and fully stocked

QUALIFICATIONS

• Experience supporting live events, activations, or community engagement efforts (sports or entertainment experience preferred), or demonstrated interest in fan engagement and event execution.
• Highly organized and detail-oriented, with the ability to manage multiple priorities in fast-paced, time-sensitive environments.
• Strong interpersonal and communication skills, with the ability to engage professionally and confidently with a wide range of stakeholders, including fans, vendors, and internal teams.
• Demonstrated ability to problem-solve in real time, take initiative and independently drive solutions to completion.
• Comfortable working in dynamic, live-event settings-able to adapt quickly, stay composed under pressure, and make sound decisions when plans change.
• Proficiency in Microsoft Suite (Word, PowerPoint, SharePoint). Photoshop skills are a plus.
• Team oriented, willing to jump in and contribute where needed.
• Committed to principles of diversity, equity and inclusion, and to living club values and Mission to Create Moments, Enrich Lives, and Unify & Uplift Through Soccer, in all interactions with colleagues, partners, vendors, and fans.

WORK ENVIRONMENT

• This role requires regular on-site presence at our Headquarters & Training Facility in Renton, WA, as well as matches at Lumen Field and Starfire Sports Facility, events and meetings in market as needed.
• Must be able to work a flexible schedule, including office hours, evenings, weekends, and holidays as needed.
• Must reside within Washington state upon date of hire.
• Must be able to facilitate own local travel.
• Must be eligible to work in the US without sponsorship.
• Responsibilities include regular work outdoors and may require standing on feet for long periods of time, as well as some lifting of up to 20 pounds.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We are committed to fostering a diverse and inclusive workplace where every employee is respected, valued and supported. We celebrate our diverse work environment and welcome team members of all backgrounds and perspectives. To that end, if you do not meet every job requirement listed, we still encourage you to apply. We believe your relevant experience and expertise will help us become a high-performing best-in-class workplace for all. Women, gender-nonbinary, people of color, LGBTQIA+ people and people with disabilities are encouraged to apply. The physical demands reflected in the duties and work environment herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. If you'd like to request an accommodation in the application or interview process, please do so by emailing the People & Culture Team. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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