Teller

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Teller Part Time – Metropolis, IL, US Summary Tellers are the first point of contact for our customers, handling transactions and providing exceptional customer service. They adapt to customer needs, complete service transactions, and refer customers to other branch employees when necessary. A built‑in career path allows growth into new accounts and consumer lending roles within a specified time frame. Essential Functions Put customers at the center of everything they do by providing primary customer care at the teller line. Demonstrate care and understanding by engaging customers in conversations, actively listening, asking questions, and leveraging available conversation starters as needed. Work as part of a team to help customers succeed financially. Introduce customers to the appropriate banker or internal partner to proactively help meet their financial needs and provide appointment‑setting options as appropriate. Maintain a cash drawer, including cash handling and balancing. Conduct basic services and account maintenance and transactions for customers. Complete service requests and support the branch customer experience through lobby leadership. Assist customers with address changes, contact information updates, check orders, debit card issuance and maintenance, and online access setup and resets. Serve as risk management leaders by understanding and managing risks in the business, adhering to policies, procedures and controls, and ensuring compliance with applicable laws, rules, and regulations. Promote all products and services to ensure customers have everything they need for a successful banking experience. Adhere to all Legence Bank Standards, serving as an example to other team members and to our customers. Represent and promote the Company within the community. All other duties as assigned. Ethical Detail Oriented Accurate Organized Communication Customer Oriented Initiative Judgment Reliability Can Work in Fast Paced Environment Supervisory Responsibility This position has no direct supervisory responsibilities. Physical Demands The employee is regularly required to talk and hear. Specific vision abilities required include close vision, distance vision, color vision, and ability to adjust focus. The position requires the ability to occasionally lift office products and supplies, up to 30 pounds. Position Type / Expected Hours The employee must be available during the core work hours of 7:30 a.m. to 5:30 p.m. Monday through Friday, and 8:30 a.m. to 12:30 p.m. for a minimum of two Saturdays per month. Part‑time team members will not work more than 30.00 hours in a given week. Travel Travel is primarily local during the business day, although some out‑of‑the‑area and overnight travel may be expected. Required Education and Experience High School Diploma or Equivalent 1 year of Cash Handling Experience Preferred Preferred Education and Experience Proficiency in Microsoft Office Able to quickly learn new software Valid Driver’s License Benefits A workplace built on respect, integrity, and balance Competitive Pay starting at $17.00/hr Career growth and opportunities for promotions Paid Time Off Training for Professional and Career Development Potential for annual performance bonus Potential referral incentives AAP/EEO Statement Legence Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, disability, protected veteran status, or any other characteristics protected by law. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #J-18808-Ljbffr Legence-Bank