PMO Lead

ROLE OVERVIEW

The PMO Lead is a senior program manager responsible for leading the Program Management Office team and ensuring that strategic priorities translate into operational outcomes. This role manages all governance, reporting, cross-agency coordination, and organizational change management functions for the engagement, serving as the primary accountability point for PMO team delivery and the day-to-day management engine that converts analytical and financial intelligence into implemented action.

KEY RESPONSIBILITIES

Lead and manage the PMO team, overseeing governance framework development, RACI maintenance, reporting cadences, and cross-team coordination. Develop and manage the program governance structure including steering committee charters, escalation protocols, and decision logs. Manage the operational cadence of all priority program initiatives, tracking milestones, resolving blockers, and ensuring commitments to executive stakeholders are met on schedule. Oversee development and delivery of legislative briefing materials, testimony support packages, and stakeholder communications for executive and oversight audiences. Lead corrective action plan tracking and remediation management for outstanding audit findings, including assignment of owners and monitoring of milestone completion. Manage cross-agency coordination with oversight bodies, regulatory agencies, and partner organizations, serving as the connective tissue across all relevant government entities. Oversee organizational change management activities including staff readiness, process adoption planning, and resistance management. Lead development and delivery of Monthly Executive Reports, Quarterly Business Reviews, and other formal reporting artifacts in coordination with team leads. Manage scope, risk, and change control processes for the PMO team and escalate program-level issues to the Client Engagement Lead.

QUALIFICATIONS

12+ years of progressive experience in government consulting, public sector program management, or health and human services advisory roles. Demonstrated experience leading PMO functions for large, complex government engagements with multi-disciplinary teams. Deep knowledge of Medicaid or state health and human services program administration. Experience managing executive-level stakeholder communications, legislative briefing preparation, and testimony support in a government or regulated environment. Proven track record managing corrective action planning, audit finding remediation, and OLA or equivalent oversight body coordination. Strong written and verbal communication skills with experience presenting to senior government and legislative audiences. PMP or equivalent certification preferred; MPA or MBA a plus. #J-18808-Ljbffr Nxtpartner