Medical Assistant - Women's Health

Medical Assistant - Women's HealthThe Medical Assistant is responsible for the delivery of quality care to patients within the scope of practice defined by Heart of Florida Health Center.Qualifications and Requirements:High School diploma or equivalentCurrent BLS Certificate from nationally recognized organizations that include hands-on skills verificationState of Florida MA/ CNA Certification preferredSpanish fluency preferredAble to Perform nonstress test (NST)Experience with postpartum patientsFamiliar with Healthy Start programRecognition of urgent symptoms and complications of pregnant patientsExperience with OB/GYN maternal/child experience preferredAbility to effectively communicate and establish collaborative relationships with physicians, patients, clinic and administrative staff, and the publicDemonstrates knowledge and understanding of patient privacy rightsMaintains confidentiality of all medical, financial, and other sensitive materials and informationThree to five (3-5) years of medical assisting in office, clinic, or hospital settingThe Medical Assistant works in a medical clinic environment, which is generally indoors in a climate-controlled environment. The working environment may change somewhat between locations. Medical Assistants will be assigned to a home location, however, location assignments will change from time to time and the Medical Assistant must be able to cover at any location, as assigned, either temporarily or on a long-term basis.Essential Functions:Greets patients and visitors in a friendly, professional mannerPrepares pre-visit planningPrepares examination and treatment room prior to and subsequent to provider examinationMaintains equipment and supplies in the exam roomPerforms and records vital signs accuratelyDocuments in vaccine, laboratory, and medication inventory logs, as well as records refrigerator and freezer temperatures as requiredMaintains inventory of supplies and/or informs designated person of any supplies that are needed on a regular basisActively participates in daily care team huddlesPerforms peak flow, hemoglobin, urine dipstick, Accu-Check, pulse oximeter, visual acuity, and other in-office procedures as indicated during triage according to policy/procedurePerforms immunizations, injections, and lab draws as ordered by the providerDocuments all required notes, including patient history completely and timelyInterviews and records of medical history to include complete medication reconciliation at each visitEnters lab requests into the computer, and ensures that results are received in a timely mannerMaintains quality and aseptic techniques using standard policies and proceduresPerforms quality control tests per established protocolWashes and prepares instruments for sterilizationFollows OSHA and infection control policies and proceduresDocuments testing is done in the office in EMR for proper billingEnters laboratory requisitions and pap tests accuratelyMaintain a log of waived testsContacts patients to provide reports on completed testsDocuments disclosures of protected health informationParticipates in care team huddles daily for efficient communication among the teamsMaps lab results through Document Import to appropriate orders for provider reviewObtains outside records for provider reviewAssists providers during procedures/exams as necessaryChecks and responds to messages through the patient portal dailyResolves patient issues as appropriate – notifies appropriate supervisor if unresolvedPerforms routine housekeeping chores including daily cleaning of countertops, scales, and furniture in exam roomsDocuments/assists with processing referrals, including updates, in Referral ManagementFax referrals, receive and process faxes from labs and other test resultsWhen not assisting with coverages at other clinics, primary focus is working on the fax inboxCopies and transmits We Care referralsUtilizes resources in a cost-effective manner and charges supplies correctlyPlaces and returns calls as requested by Provider in a timely mannerDemonstrates priority setting and organizational skillsExhibits punctuality and dependability in attendance and work habitsPerforms CLIA-waived tests (to include hemoglobin and hemoglobin A1C) in the office as neededDemonstrates knowledge and understanding of patient privacy rights (HIPAA)Maintains confidentiality of all medical, financial, and other sensitive materials and information in printed, electronic, or verbal form, which could jeopardize the privacy of patients and/or employeesAccesses and utilizes the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposesWhere coverage is needed, employee travels to assigned clinic and completes required tasks of positionPerforms other duties as assigned by Center Nurse Manager or Chief Nursing Officer