Quality Improvement Coach

Job Description

Job Description

TITLE: Quality Improvement Coach (Grant Funded)

REPORTING RELATIONSHIP: Director, Evidence Based Medicine & Evaluation

BASIS FUNCTION:

Support the implementation and evaluation of pediatric quality improvement (QI) initiatives and learning collaboratives across a national membership organization. Provide coaching to pediatric practices, networks, and health systems to advance quality, safety, and equity in child health. Facilitate learning collaboratives, promote data-informed improvement, and contribute to the optimization of quality measurement activities. Collaborate with internal teams and external partners to support program execution, assess outcomes, and build sustainable improvement capacity among members.

DUTIES AND RESPONSIBILITIES:

1. Provide coaching and technical assistance to pediatric practices and clinical teams on QI methodologies, including the Model for Improvement, PDSA cycles, and Lean approaches.
2. Facilitate the design, implementation, and assessment of QI initiatives aligned with AAP program goals and evidence-based practices.
3. Plan and facilitate virtual and in-person learning collaborative sessions, including content development, participant engagement, and follow-up activities.
4. Assist participating teams in establishing aims, measures, and change strategies to support measurable Improvement.
5. Develop and maintain QI tools, resources, and training materials to support member learning and program implementation.
6. Facilitate the development, refinement, and monitoring of pediatric quality measures with internal teams and external partners.
7. Develop data collection methods for QI projects including analysis and visualization efforts using EHRs, clinical registries, and other data sources.
8. Translate data findings into practical insights and recommendations for participating practices and stakeholders.
9. Monitor and communicate progress of QI initiatives and learning collaboratives to internal teams and program participants.
10. Contribute to program evaluation activities, including data collection, analysis, and documentation of outcomes and lessons learned.
11. Prepare summaries, reports, and presentations to communicate program activities and results.
12. Manage alignment of measurement and improvement efforts by working with internal and external partners, including payers, measure stewards and quality networks.
13. Integrate health equity principles into QI initiatives and collaborative activities.
14. Build and maintain relationships with pediatric clinicians and organizations to support engagement and participation in AAP QI activities.
15. Provide guidance on measurement, data use, and implementation strategies to program participants.
16. Lead QI activities in assigned AAP learning sessions, webinars, meetings, and conferences related to QI initiatives.
17. Contribute to grant-related activities, including proposal development and reporting, as needed.
18. Stay current with best practices and emerging trends in pediatric QI and measurement; leverage knowledge to advance work activities.
19. Perform other duties as assigned.

EDUCATION:

Bachelor’s degree in nursing, public health, health administration, or related field required, with some coursework in quality improvement; MPH or other Master’s degree related to healthcare quality improvement preferred. Certified Professional in Healthcare Quality (CPHQ), Lean/Six Sigma certification, or equivalent credential preferred.

EXPERIENCE:

At least three years’ related experience developing and managing healthcare quality improvement activities required including some work with electronic health records (EHRs), preferably involving health equity initiatives and/or working within a pediatric or clinical setting. Experience supporting multi-site QI initiatives or learning collaboratives and familiarity with Patient-Centered Medical Home (PCMH) models and national quality measurement programs (e.g., HEDIS) preferred. Experience with program evaluation, data collection, and reporting a plus.

ESSENTIAL SKILLS:

Working knowledge of QI methodologies, including the Model for Improvement, Lean, and/or Six Sigma required as well as strong facilitation, verbal/written communication, interpersonal, organization, and critical thinking skills. Must be able to analyze and interpret data and communicate findings clearly to diverse audiences, pay close attention to detail, manage multiple priorities simultaneously within timelines, work both independently and as part of a team. collaborate effectively with internal teams and external partners, and promote and maintain a positive and cooperative team-oriented work environment with a commitment to fostering a culture where everyone feels valued and respected. Strong technical acumen essential with proficiency in MS Office and data systems, and the ability to learn and apply new technologies including the use of AI; experience with document collaboration platforms (e.g., SharePoint) and virtual meeting platforms (e.g., WebEx, Teams) preferred. Some evening/weekend work and travel required, as well as the ability to be flexible with work schedule in order to accommodate members’ availability.

A reasonable estimate of the current base pay range for this position is $102,105.27 - $107,777.80. Compensation decisions take into account a wide range of factors, including but not limited to relevant experience, skills, certifications, geographic location, business needs, and organizational policies. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Hiring at the maximum of the range would not be typical. We also offer a comprehensive benefits package which includes healthcare and retirement savings plans.

Click to see all benefits offered: The AAP does not use artificial intelligence (AI) to make employment decisions.

Hybrid work environment of 40% of work time in the office per month.

To learn more about the organization, see a full job description, and/or apply for the position, please visit

The AAP offers an excellent work environment, competitive salary, and a comprehensive benefits package. As a reaffirmation to our employee-focused culture, since 2005 the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area. Additionally, we are an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace.

Reasonable Accommodation: Individuals with a disability in need of a reasonable accommodation in connection with the job application process may contact us at View phone number on ziprecruiter.com or View email address on ziprecruiter.com. Please note, only those inquiries concerning a request for reasonable accommodation will receive a response.