Support Specialist

PayRilla

Job Opportunity

A Merchant Services CSR is the direct point of contact for business clients (merchants) and agents (sales partners), utilizing payment processing solutions. They operate as the first point of contact for technical support, financial operations, and relationship management.

Responsibilities include:

Merchant Onboarding & Account Management
Troubleshoot software/hardware setup for payment terminals, online gateways, and POS systems.
Ensure merchant KYC (Know Your Customer) and PCI compliance is maintained.
Technical Support & Issue Resolution
Troubleshoot payment failures, chargeback disputes, settlement delays, or integration errors.
Collaborate with risk management and IT teams to resolve complex technical tickets.
Transaction & Reconciliation Assistance
Answer inquiries about batch settlements, funding timelines, and transaction fees.
Provide clear guidance on interpreting merchant statements.
Retention & Relationship Building
Maintain professional rapport to reduce merchant attrition.
Upsell or cross-sell value-added services such as fraud protection tools or advanced analytics.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Support Specialist in Orangeburg, SC vacancy

IT Support Specialist
...Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating... ...and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist...
Suggested
Apprenticeship
Worldwide
Shift work
US Navy
Orangeburg, SC
1 day ago
EHS Specialist
...in the American market. We are searching for an experienced Environmental Health & Safety Specialist (EHS) in our Orangeburg, SC plant. This role plays a pivotal role in supporting Environmental Health & Safety operations within our manufacturing plant. This role will...
Suggested
Local area
Shift work
NR Consulting
Orangeburg, SC
2 days ago
Receiving Specialist
...Ollie's Bargain Outlet - - Responsibilities: Assist with receiving the truck and moving freight from the truck to the sales floor; Support pricing items, merchandising product, and recovering the store; Train new Associates; Communicate receiving needs and issues to Team...
Suggested
Ollie's Bargain Outlet, Inc.
Orangeburg, SC
4 days ago
Laboratory Specialist
...Laboratory Specialist IIThe Department of Engineering Technology at South Carolina State University, Orangeburg, South Carolina, invites applications or nominations for a full-time position at the rank of Laboratory Specialist II in the department. The department offers...
Suggested
Full time
South Carolina State University
Orangeburg, SC
2 days ago
Bilingual Parts Delivery Specialist
...leading auto parts retailer in South Carolina seeks a Delivery Specialist to operate store vehicles and deliver parts to professional... ...include maintaining delivery vehicles, processing deliveries, and supporting customer service. With competitive wages and benefits, this is...
Suggested
O'Reilly Auto Parts
Orangeburg, SC
3 days ago
Receiving Specialist Part Time
...Core Values)Be a team player - Associates are expected to be supportive and work together.Be caring - How do I treat others with courtesy... ...array of voluntary benefits.Position Overview:The Receiving Specialist assists with receiving, processing, and moving merchandise from...
Part time
Weekend work
Afternoon shift
Ollie's Bargain Outlet, Inc.
Orangeburg, SC
2 days ago
Delivery Specialist
...The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates encouraged...
Local area
Immediate start
Flexible hours
O'Reilly Auto Parts
Orangeburg, SC
1 day ago
Patient Access Specialist
...patients and families, and help ensure financial requirements are met while delivering customer-focused service in Orangeburg. This role supports hospital operations with 20 scheduled hours per week, requiring a High School Diploma or GED and proficiency in Word, Excel, and...
Relief
MUSC Health
Orangeburg, SC
5 days ago
Injury Prevention Specialist
Overview Title: Injury Prevention Specialist/Athletic Trainer Location: Orangeburg, SC and Aiken, SC Status: PRN/Per Diem Hours: 1-1... ...eliminating the need for reactive medicine. ATI Worksite Solutions supports workplace organizations in utilities, food service, heavy...
Daily paid
Relief
Work at office
Local area
ATI Health
Orangeburg, SC
5 days ago
Referral Management Specialist
Job Description Summary Under general supervision, the Referral Management Specialist I serves as the initial point of contact for individuals and referring physicians seeking access and referral information for medical care at MUSC. This position facilitates the referral...
Work experience placement
Rotating shift
MUSC Health
Orangeburg, SC
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Support Specialist. Be the first to apply!