Production Coordinator - Shift 2
RICH'S SERVICE
Production Coordinator - Shift 2
Location: Gallatin, TN, US, 37066 Req ID: 40339 Segment: Operations
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With more than 13,500 associates working globally in 100 countries and annual sales of $5.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®—Infinite Possibilities. One Family.
Purpose Statement
The Production Coordinator will work closely with the Production Group Leader, performing both administrative and hands-on tasks. The role involves approximately 70% time on the production line and 30% administrative duties, including scheduling, reporting, and staff coordination.
Key Accountabilities and Outcomes
- Support daily production schedules by assisting with associate placement and task coordination to meet production orders
- Spend significant time on the production floor monitoring workflow, safety, and quality expectations
- Maintain compliance with GMP, food safety, and plant safety standards
- Assist with preparing, organizing, and submitting production, safety, and performance reports
- Support documentation accuracy and completion of required paperwork
- Communicate production issues, delays, or safety concerns promptly to minimize disruptions
- Assist in training, coaching, and motivating associates to support productivity and engagement
- Rotate breaks and lunches for associates to maintain line performance
Knowledge, Skills, and Experience
High School Diploma or GED Basic math and computer skills (data entry, reports, basic systems) Strong verbal and written communication skills Ability to lift up to 50 lbs Ability to work in both hot and cold environments Familiarity with basic production scheduling, coordination, or problem‑solving (training provided) Ability to work various shifts, including overtime or weekends as needed
BRINGING YOUR BEST SELF TO WORK.
As a family-owned company, caring for our associates—their whole selves—is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: Competitive compensation Health & financial benefits Paid time off Parental leave Family planning support Flexible work policy Associate resource groups Volunteering & community impact opportunities Holiday gatherings In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible.
MEET RICH'S.
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With over 13,500 associates working in 100 locations globally, and annual sales at $5.9 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®—Infinite Possibilities. One Family.
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