Retail Sales Associate - Part Time

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, we provide owned and operated Sunnyside® dispensaries that welcome customers at any point in their cannabis journey. Founded in 2013, our mission is to normalize and professionalize cannabis through passionate employees. We focus on Social Equity and Educational Development through our SEED™ initiative, ensuring equal opportunity for all to learn and own businesses in cannabis. At Cresco Labs, we aim to revolutionize the industry with quality, consistency and integrity. If you’re interested in joining our mission, click the links to join our team today!

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. We operate with the highest level of integrity, strictly adhering to regulations and promoting the clinical efficacy of cannabis.

JOB SUMMARY

The Wellness Advisor of Sunnyside* will advise customers—recreational, medicinal and caregivers—in selecting the proper cannabis products for their needs, and act as an ambassador of the company’s mission to normalize, professionalize, and revolutionize cannabis. Using customer service, product knowledge and compliance with state regulations, the role ensures a best‑in‑class experience. Wellness Advisors manage the customer lifecycle from check‑in to consultation, order fulfillment to checkout.

ALTERNATE PRIVILEGES

At Sunnyside, we believe the employee experience is paramount. With a strong focus on training, development, diversity and authenticity, employees experience both personal and professional growth. As a Wellness Advisor, you will: Learn fundamental cannabis product knowledge & industry compliance standards. Receive training to navigate different customer interactions. Engage in a unique sales experience with a consultative & personalized approach. Combine problem solving, inventory management, teamwork, technical skills, and customer service. Our dispensaries are typically open 7 days a week. We value flexibility across opening- and closing shifts, weekends and holidays. Part‑time schedules are 15‑25 hours a week, typically around peak hours.

WHO YOU ARE

Energetic with strong interpersonal skills; collaboration is key to our success. Passionate about people—consulting customers and providing an exceptional experience. Resilient and agile—use challenges as opportunities to master new skills. Committed to high integrity in this highly regulated industry.

CORE JOB DUTIES

Greet customers, ensuring a best‑in‑class experience. Build relationships by asking questions and listening attentively. Assist customers in product selection through education about different cannabis products. Apply effective selling and cross‑selling techniques to build baskets. Verify proper documentation and ID for customers. Assist in verifying the accuracy of orders and dispensation in a timely fashion. Label and package customer orders. Perform accurate cash handling in the Point of Sale system, following SOPs. Maintain accurate records of all dispensary activities, in compliance with state regulation and Company standards. Perform routine inventory counts of all products. Ensure product stock is organized and meets compliance regulations. Assist managers in organizing sales floor merchandise and product displays. Ensure security measures and safety compliance in the store. Help keep the store organized and clean for customers and team. Escalate any employee or customer issues to management.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

High School Diploma or equivalent. Minimum 1 year of customer service experience; retail or hospitality preferred. Flexibility to work opening, closing, weekends and holidays. Excellent customer service skills and ability to engage customers. Strong ability to learn and apply technical and product information in a consultative manner. Able to lift, carry and balance up to 50 pounds (100 pounds with assistance).

BENEFITS

Cresco Labs offers eligible employees a robust benefits package including major medical, dental and vision insurance, a 401(k) match program, FSA/HSA programs, LTD/STD options, life insurance, AD&D, paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options and an employee discount program. Benefit eligibility varies by full‑time or part‑time role, location and position.

ADDITIONAL REQUIREMENTS

Must be 21 years of age or older. Must comply with all legal and company regulations for working in the industry. Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr Sunnyside*