Senior Consultant, Business Development, Independent Reference Labs

Primary owner/POC of the Corporate relationship with the Independent Reference Lab customer Work collaboratively with the Aero-med Account Management teams and Cardinal Laboratory representatives Utilize performance measurement tools to track and sustain continuous improvement for initiatives and routine business needs Review and address contract compliance by Cardinal Health and customer Facilitate communication between customer and Cardinal Health sales, operations, customer service and field service Define and measure performance of potential/implemented solutions Share industry and customer knowledge with Cardinal Health internal customers/Business Units Take lead role in delivering complex broad-based portfolios of solutions Develop and direct implementation of programs designed to address customer profitability, safety, and business continuity objectives Conduct customer discovery to identify customer needs and resulting opportunities Identify process improvement opportunities for both the customer and Cardinal Health Facilitate request for data between customer and Cardinal Health Design and facilitate implementation of Service Excellence programs Lead all customer acquisition implementations and manage the process with cross functional teams Collaboratively work with Cardinal Hospital Lab and Aero-med IRL teams bridging the gaps on channel shift activity while also working to retain all Cardinal brand via the transition Drive in-channel customer profitability via product conversions to Cardinal Brand products Requirements Bachelors degree preferred Min 6 years related business experience preferred Proven product knowledge in business area highly desired Kitting experience Prior sales experience in healthcare preferred Strong business acumen preferred, specifically in the lab space Excellent communication skills Ability to travel at least 25% of the week Valid driver's license Core Competencies Demonstrates expertise in managing corporate relationships and driving customer profitability through effective communication and collaboration with cross-functional teams. Proven ability to implement performance measurement tools and process improvements in the healthcare lab space. Highest-signal resume keywords Corporate Relationship Management Performance Measurement Tools Contract Compliance Review Customer Discovery Process Improvement ATS Optimization Keywords Hard Skills Kitting Experience Product Knowledge Sales Experience Business Acumen Program Implementation Soft Skills Excellent Communication Skills Certifications & Qualifications Valid Driver's License Industry Keywords Healthcare Independent Reference Lab Customer Profitability Service Excellence Programs Cross-Functional Collaboration #J-18808-Ljbffr Jobtailor