Night Auditor (part-time)

Night Auditor

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

At the Cambria Hotel Pittsburgh Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choicewe understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Cambria Hotel Pittsburgh Downtown with Pyramid Hotel Group can mean for you!

The Night Auditor is responsible for overseeing the financial aspects and daily operations during the overnight shift.

• Organize the shift and review & complete the following: remaining reservations, verify that all contingency reports have been run, resolve discrepancies with departments out of balance, verify no-shows and complete a walk report
• Reconcile daily financial transactions
• Process guest check-ins and check-outs, handle reservations and ensure accuracy in billing and accounting records
• Respond to guest inquiries and address any issues that arise during the night. Communicate with next shift associates by logging pertinent information through the hotel's pass-along system
• Provide the highest quality of service to guests at all times
• Perform all other duties deemed necessary by management
• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
• Be knowledgeable of all emergency procedures and policies.
• Generate, print and distribute daily and weekly reports
• Ensure the Night Audit procedures are followed with great attention to detail
• Communicate all pertinent information to manager on duty.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.

Requirements:

• Must have availability to work overnight hours
• Ability to lift and move items weighing up to 50 pounds
• Proficiency with reservation and accounting systems
• Attention to detail
• High school diploma preferred
• Ability to stand for the duration of a shift.
• Excellent verbal and written communication skills
• A strong desire to make an impact on other people

What we offer:

• Health, dental, & vision benefits
• Paid Time Off
• 401K plan with company match
• Hotel discounts
• Paid holidays
• Employer-provided Life & AD&D Insurance
• $1 employee meals
• Free parking

Compensation: $16.00 - $17.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.