Restoration Operations Manager

About the Role SERVPRO of Oldsmar/Westchase, Gainesville West, Alachua County West is hiring a Restoration Operations Manager. Benefits Competitive salary Free uniforms Opportunity for advancement Paid time off Training & development Competitive compensation Superior benefits Paid training Career progression Personal and professional development Key Responsibilities Maintain continuous communication with management, staff, and vendors to ensure proper operations of the organization. Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience. Manage staff development of the Restoration Division. Work with the General Manager and Owner to ensure operations remain compliant with legal and regulatory requirements. Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables. Review, document, and discuss operational outcomes and key measures with the General Manager and Owner. Analyze the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity. Maintain the development of leadership and management skills, as well as Restoration expertise. Position Requirements High School Diploma/GED required, associate or bachelor’s degree preferred. Industry certifications strongly preferred. Minimum 5 years of experience in business operations. Minimum 3 years management experience. Strong interpersonal skills, leadership skills, and management skills. Effective written and oral communication skills. Experience in cleaning, restoration, or construction preferred. Skills/Physical Demands/Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance. Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics). Ability to repetitively push/pull/lift/carry objects. Ability to work with/around cleaning agents. Compensation Pay starts at $60,000 - $80,000 annually based on experience, plus bonus incentives. #J-18808-Ljbffr