Manager DBG Account Management

• Support leadership in driving plans to ensure business meets profitability standards.
• Work with matrix partners to develop strategies and executes plans to achieve client membership and financial goals.
• Provides input to the Product Development team on opportunities to create profitable and efficacious products that meet strategic needs of clients.
• Hires, trains, coaches, counsels, develop, motivates and evaluates performance of direct reports.
• Supports budget tracking and financial oversight in partnership with leadership and matrixed stakeholders.
• Supports oversight of regional crisis line/call center operations and collaborates with providers and community stakeholders to help ensure timely, appropriate response to crisis calls.

• Requires a BA/BS and a minimum of 5 years of professional/leadership experience; or any combination of education and experience which would provide an equivalent background.

• Excellent managerial and leadership skills are highly preferred.
• Behavioral health and crisis services experience is strongly preferred.
• Knowledge of the 988 Suicide & Crisis Lifeline, regional crisis line systems and crisis call center operations strongly preferred.
• Experience collaborating with crisis response providers, community partners, public-sector stakeholders and cross-functional teams preferred.
• Experience with budget tracking, understanding budgets and financial accountability preferred.
• Demonstrated ability to lead established teams, navigate complex stakeholder relationships and adapt effectively in a high-pressure crisis services environment preferred.
• Strong presentation and public speaking skills, with the ability to effectively deliver crisis services presentations to community providers and key stakeholders.
• TRAVEL: Approximately 40% regional travel is expected, including visits to providers, monthly ASO meetings in Olympia, Washington, and occasional travel to other regions. This position is based in Pierce County, Washington.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact View email address on us.fitly.work for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act