Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Since opening the agency in 2018, we've grown into a team of 10 professionals who are committed to helping customers while supporting one another along the way.

One of the things I'm most proud of is the culture we've built. We're a close-knit team that genuinely enjoys working together. From team outings to everyday collaboration, we strive to create an environment where people feel valued, supported, and connected. Outside of work, I enjoy spending time with my family and believe strong relationships are the foundation of success.

We're looking for people who are self-motivated, driven, and eager to grow. The individuals who thrive here are adaptable, coachable, and always looking for ways to improve. Whether you're interested in advancing your career or increasing your earning potential, we're looking for someone who is hungry for success and willing to put in the work to achieve it.

ROLE DESCRIPTION:
Jake Johnston - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.