Housekeeping Associate

Job Description

Job Description

Position Overview:

Bandy Canyon Ranch is seeking a dedicated and detail-oriented Housekeeping Associate to join our team. In this role, you will help ensure our resort remains spotless, organized, and guest-ready at all times-creating an exceptional experience for every visitor.
As part of a small but hardworking team, you will play an integral role in maintaining the cleanliness and presentation of our 15 cottages and shared spaces across the Ranch. This position is ideal for someone who takes pride in their work, thrives in a team environment, and is committed to delivering outstanding guest service.

Supervisory Responsibilities:
None

Key Responsibilities:

• Cabin & Public Area Cleaning: Maintain the cleanliness and presentation of guest cabins and all public areas, including the Adobe, restrooms, Pelican Room, retail store, front office, team room, and back office.
• Daily Housekeeping Operations: Follow housekeeping schedules to ensure timely turnovers and refresh services for guest cottages.
• Laundry Operations: Manage laundry for the Ranch, including linens, comforters, and pool towels; ensure timely collection, washing, and redistribution.
• Linen & Supply Coordination: Prepare and distribute linen boxes for daily turnovers; transport linens and supplies as needed.
• Inventory Management: Monitor housekeeping supplies and coordinate restocking with the Facilities team.
• Equipment Maintenance: Ensure cleaning tools and equipment are properly maintained and ready for use.
• Guest Services: Respond to guest requests for additional amenities (coffee, water, tea, linens, etc.) in a prompt and friendly manner.
• Interdepartmental Collaboration: Work closely with Front Desk and Maintenance teams to address guest needs and resolve issues efficiently.
• Maintenance Reporting: Identify and report maintenance or repair needs within cottages and public areas.
• Policy & Safety Compliance: Adhere to all resort policies, procedures, and safety standards; ensure a secure and hygienic environment.
• Record Keeping: Maintain accurate logs of housekeeping activities, room status, and maintenance requests.

Qualifications & Skills

• Previous housekeeping experience, preferably in a hotel, resort, or hospitality setting
• Strong attention to detail and commitment to high cleanliness standards
• Excellent communication and interpersonal skills
• Ability to work both independently and collaboratively within a team
• Strong time management and organizational skills in a fast-paced environment
• Basic knowledge of cleaning techniques, sanitation standards, and equipment use
• Problem-solving mindset with the ability to take initiative

Physical Requirements

• Ability to lift up to 50 lbs
• Capable of standing, walking, bending, kneeling, and crouching for
• extended periods
• Comfortable performing physically demanding, hands-on work

Schedule Requirements

• Flexibility to work weekends, holidays, and evenings as needed

Salary Range:

• $18.00 - $20.00 per hour

Disclaimer:
This Job Description is only a summary of the typical functions of the position or role, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Additionally, responsibilities, tasks, and duties of the employee in this role might differ from those outlined in the Job Description and other duties may be assigned on a permanent or temporary basis based on business needs.

 

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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