Area Manager

Area Manager

The Area Manager serves as a culture champion for safety, diversity, development, and customer experience. This position is responsible for overseeing and optimizing the daily operations of a specific area to ensure efficiency, quality, and alignment with strategic goals. The Area Manager plays a critical role in fostering a productive and collaborative work environment that encourages ownership, productivity, and constructive communication.

Duties/Responsibilities

• Partner with the leadership team to create an environment that fosters ownership, creativity, and constructive communication.
• Implement the business plan for the area of responsibility by communicating goals and managing staffing, scheduling, and coordinating workloads to achieve facility goals.
• Develop and maintain relationships with HRBPs on all matters concerning the overall morale and welfare of the employees.
• Proactively lead and oversee all aspects of change management to ensure organizational growth through all levels of the floor team.
• Strategically and tactically plan, implement, and manage the warehouse area in compliance with the company's policies, core values, and mission.
• Ensure that departments meet or exceed performance requirements in safety, quality, processing standards, and execution to plan.
• Monitor and manage productivity by preparing, reviewing, and analyzing business reports.
• Identify associate, customer, and supplier concerns by consulting with others and determining corrective actions to take.
• Maintain quality and safety standards by ensuring associates are trained on logistics and company policies, standards, and procedures.
• Proactively work to promote a growth mindset within a large team to achieve organization and site objectives.
• Act as a servant leader who is consistently humble, self-aware, honest, and transparent.

Required Qualifications

• High school diploma or equivalent required. Bachelor's degree in business administration, Supply Chain Management, or related field, highly preferred.
• At least 5 years of experience in warehouse and fulfillment operations, with a focus on WMS and 3PL operations.
• Strong strategic thinker, with a track record of developing, implementing, and evaluating strategic plans and initiatives.
• Strong communication and leadership skills, with a track record of managing and developing teams.
• Proficiency in WMS and other warehouse technologies, with the ability to manage these systems.
• Strong knowledge of warehousing Key Performance Indicators (KPI's).
• Excellent ability to delegate responsibilities.
• Knowledge of warehouse safety and security protocols, with experience developing and implementing these protocols.
• Excellent problem-solving and analytical skills, with the ability to identify and address operational challenges.
• Ability to work in a fast-paced, dynamic environment, with a sense of urgency and a focus on results.

Physical Demands

• Ability to sit or stand for extended periods while working on operational tasks or attending meetings.
• Occasionally required to lift or move objects weighing up to 50 pounds.
• Regular use of a computer and other office equipment, requiring hand and wrist motions.

Work Environment

• Primarily an office setting with occasional visits to warehouse, production, or operational facilities.
• Fast paced and dynamic environment with frequent deadlines and evolving priorities.
• Occasional exposure to warehouses or production noise and climate conditions.

Travel Requirements

• Moderate travel requires attending meetings, visiting operational sites, or managing vendor and stakeholder relationships 25% of the time.

Equipment Used

• Standard office equipment, including computers, printers, and telecommunication devices.
• Operational management tools, software, and systems (e.g., ERP, inventory management systems).

Supervisory Responsibilities

• Directly oversee and manage warehouse supervisors, including hiring, training, and performance evaluation.
• Provide leadership and guidance to department supervisors and team leads to ensure alignment with organizational objectives.
• Foster a culture of mutual trust and respect, accountability, collaboration, and continuous improvement across all teams.

Why You'll Love Working with Us

• Health coverage that starts fast – medical, dental & vision kicks in the first of the month after just 30 days.
• Smile on us – we're covering your dental premiums for all of 2026!
• Security you can count on – paid life insurance + 401(k) with company match.
• Time off from day one – PTO, holidays, and 2 floating holidays for flexibility.
• Weekly paychecks – because waiting is overrated.
• Invest in you – full tuition grants & tuition reimbursement.

EEO Statement: Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.