Manager, Care Program Strategy and Operations

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes, and population health is the engine of our clinical and economic model; it’s how we deliver high-quality, cost-effective care to patients who need it most. As a Manager, Care Strategy and Operations, you will play a critical role in supporting our Oak Street Health patients, providers and business by owning the strategy and execution for two of our highest-priority clinical initiatives. You’ll lead a small team while working at the intersection of our central functions (“Treehouse”) and field-based clinical operations — translating program design into consistent, measurable delivery across Oak Street centers nationwide. What You’ll Do Manage the programs. Lead strategy, execution, and continuous improvement for our Diabetes and Hypertension programs. Evaluate how they interact with broader Oak Street initiatives to drive clinical and economic results. Build and scale. Manage the full lifecycle of clinical interventions — from pilot design and launch through proof of concept and national scale. Lead a team. Manage and develop 1–3 direct reports, building capacity while maintaining accountability for program outcomes. Drive cross-functional alignment. Partner with clinical, operational, and regional leaders to build business cases and move initiatives forward without formal authority over those teams. Ensure field execution. Collaborate with regional teams to translate central strategy into consistent clinical and operational practice at the center level. Track what matters. Monitor and communicate key metrics — quality measures, utilization, and financial impact — and use data to drive program decisions. What You Bring 5+ years in healthcare strategy, consulting, population health, consulting, or clinical operations. Bachelor's degree required. Demonstrated ability to launch pilots and scale initiatives across a distributed, national footprint Strong project management skills across complex, multi-stakeholder environments Experience managing or mentoring others, with a collaborative leadership style Comfortable synthesizing data to build compelling business cases and influence senior stakeholders Thrives in ambiguous, high-growth environments; change-oriented without losing rigor Bachelor’s degree required Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission. What does being “Oaky” look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being relentlessly determined Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for medicare patients Paid vacation, sick time, and investment/retirement 401K match options Health insurance, vision, and dental benefits Opportunities for leadership development and continuing education stipends New centers and flexible work environments Opportunities for high levels of responsibility and rapid advancement Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,330.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 09/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.