Systems Network Analyst, Senior - Workplace Services

Salary : $81,248.38 - $129,671.76 Annually
Location : Government Center West - 1 North University Dr, Plantation, FL
Job Type: Full-Time
Job Number: 1414176
Department: FASD ETS Infrastructure Svcs
Opening Date: 02/03/2026
Closing Date: Continuous
Veterans' Preference Notice: Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.
International Degree Verification: International degrees must be evaluated by an approved member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE) Candidates are responsible for all evaluation expenses. Completed evaluations do not guarantee employment and are subject to approval by Broward County Human Resources.


REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for Systems Network Analyst, Senior.
The infrastructure Section of Enterprise Technology Services is seeking a highly skilled Cloud Systems Analyst to join Broward County's Enterprise Technology Services team. The ideal candidate will design, implement, and manage hybrid cloud solutions while ensuring security, compliance, and optimal performance. This role is critical in driving cloud strategy, modernizing applications, and supporting County operations.
This is NOT remote position.
This announcement will remain active until a sufficient number of applications have been received and may close at any time.
Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High-Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79
Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation County matches up to $2,000 a year.
Key Responsibilities

• Design, Deploy & Manage Hybrid Cloud Solutions: Architect secure, scalable, and compliant cloud infrastructure using Broward County platforms (VMs, Networking, Storage, Active Directory).
• Virtualization & Desktop Management: Configure and maintain hybrid cloud analytics and hypervisor environments.
• Performance Monitoring: Use native cloud analytics and monitoring tools to optimize system health and cost efficiency.
• Security & Compliance: Apply ETS security standards and frameworks (CJIS, HIPAA, NIST) across all cloud platforms.
• Cloud Identity & Access Management: Configure and maintain cloud platform secure authentication, role-based access control, and Zero Trust principles.
• Cloud Backup & Disaster Recovery Planning: Implement and maintain cloud backup and disaster recovery strategies following cloud platform and ETS contingency planning guidelines.
• Application Migration and Modernization : Assist in the migration of legacy applications to cloud platforms, improving reliability, security, and performance across County systems.
• User Account Management: Enforce least privilege principles for network access.
• Security Vulnerability Remediation: Identify and resolve vulnerabilities across hybrid infrastructure.
• On-Call & Emergency Support: Participate in on-call rotation and EOC activation support.
• Technical Support & Troubleshooting: Resolve issues with servers, desktops, and applications.
• Cloud Cost Management and Optimization : Monitor and optimize cloud resource usage with a focus on Azure and AWS to align with County budgetary constraints and cost-saving initiatives.

General Description
Performs advanced professional, technical and analytical work with administrative responsibility in automation systems implementation and development.
Works independently, under limited supervision, reporting major activities through periodic meetings.
Minimum Education and Experience Requirements
Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years in supporting users and analyzing computer systems in a hybrid cloud environment and virtualization technologies or closely related experience.

Special Certifications and Licenses
None.

Preferences
-Bachelor's Degree or higher
-4 years of experience supporting virtual machines in a Vmware ESXi environment at time of application.
-4 years of experience supporting Server technologies at time of application.
-4 years of experience supporting Active Directory technologies and related tasks at time of application.
-Experience supporting and architecting Cloud Technologies (Microsoft Azure, AWS and Microsoft 365) and their services. Understanding serverless computing and infrastructure as Code is beneficial.
-Strong knowledge of enterprise class servers, desktops and laptops.
-Strong knowledge of enterprise class operating systems (Windows Server 2022 and above, Windows 11) .
-Microsoft, CompTIA, or VMware Certifications with emphasis on cloud technologies.
-Experience implementing, supporting and managing Artificial Intelligence initiatives and technologies.

SCOPE OF WORK
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects.

Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop computer problems as they are reported on an emergency or non-emergency basis; including issuesrelated to cloud platforms, applications and technologies.

Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.

Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.

Performs analyses of systems designs, develops applications, and documents workflow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community.

Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support.

Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.

This position may require localized travel throughout Broward County for the purposes of field services or onsite visits for items that cannot be supported remotely.
Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs medium work that involves walking, standing, stooping or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy.
Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to electrical shocks.

SPECIAL INFORMATION

Competencies

• Tech Savvy

Anticipates and adopts innovations in business-building digital and technology applications. Is an early adopter of new technologies, technical skills, and capabilities that improve performance. Regularly experiments with and leverages technologies and tools to substantially improve performance.

• Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

• Cultivates Innovation

Creates new and better ways for the organization to be successful. Constantly looks for new ideas and innovative ways of doing things; makes the effort to get involved in new areas. Offers original ideas and promising new solutions.

• Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.

• Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.

• Courage

Steps up to address difficult issues, saying what needs to be said. Shares own ideas and points of view openly, regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.

• Self-Development

Actively seeks new ways to grow and be challenged using both formal and informal development channels. Demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.

County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus : Building strong customer relationships and delivering customer-centric solutions.
• Instills trust : Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences : Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at View phone number on click.appcast.io or email View email address on click.appcast.io to make an accommodation request.
Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of County-paid life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,000. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Employees who are hired into a full-time, or part-time position working 20 hours per week, are considered benefits-eligible. Benefits become effective on the first of the month following 30 days of employment.
01


Do you now or will you in the future require sponsorship for an employment-based visa status (i.e. H-1B visa)?

• Yes
• No

02


What is your highest level of education from an accredited college or university with major coursework in computer science or related field?

• No Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate Degree

03


How many years of experience do you have in supporting users and analyzing computer systems related to hybrid enterprise cloud platforms?

• 8 or more years
• 6-7 years
• 4-5 years
• Less than 4 years

04


How many years of experience do you have in systems analysis, systems design, and/or programming experience with hybrid cloud related applications, software, and systems deployments, maintenance and support?

• 8 or more years
• 6-7 years
• 4-5 years
• Less than 4 years

05


How many years of work-related supervisory experience do you possess?

• None
• Less than 1 year
• 2-3 years
• 4 years or more

06


In the position you are expected to be available to provide technical support on a 24x7 basis during periodic rotating on-call shifts and during emergency situations. Are you able to meet this expectation?

• Yes
• No

07


Do you have experience providing day to day IT Support 24x7x365? If so, describe the environment and your experience. If none, type "No Experience".
08


Describe experience managing cloud-based related projects that you managed, including your role, the scope, size, and the results of the projects?
09


Describe a time when you encountered a difficult situation with an employee or co-worker. Include the steps you took to remain focused on responsibilities and to ensure a positive outcome.
10


Please share your experiences with data center technologies, including racked servers, communications, and storage equipment.
11


Please share your experiences in supporting, maintaining and troubleshooting cloud technologies (Azure, AWS, Microsoft 365)?
12


If you were responsible for managing 700+ servers, hybrid cloud environments and 5000+ client systems. What tools and/or methods would you utilize to assist you in managing the environment? Explain how each tool or method would assist you in this effort?
13


Can you describe your experience working with Active Directory, Microsoft Entra ID, Microsoft 365, and any related tools or technologies you have used to support these environments?
Required Question