Taproom Bartender

We are looking for someone who wants to be a part of our growing hospitality team. This is a part-time hourly position that would require availability on weekends and late nights.
DUTIES & RESPONSIBILITIES

Get to know all of our cider options
Maintain and promote a clean and safe working environment
Independently complete taproom opening and closing procedures
Promptly greet and warmly welcome our guests while also clearly communicating what they can expect from their experience with us
Report to work on time
Communicate with customer in order to completely satisfy the customer's expectations
Provide exceptional customer service to all Taproom Patrons
Resolve customer complaints about quality and service
Maintain a positive and friendly work environment
Attend monthly team building meetings where employees are given ongoing service/cider training
Maintain cleanliness and organization of the bar and storage areas
QUALIFICATIONS

Have a minimum 2+ years of experience in customer service
Able to work late nights and weekends
Pays attention to details and able to multitask
Has the ability to relate to people from all walks of life
Great communication skills both verbal and written
Inspires co-workers to work effectively as a team
TIPS certified (available upon hire)
Enthusiasm for Duluth's craft culture
PHYSICAL DEMANDS

Physical Demands: This position requires an individual who works under a range of circumstances, including: shift work, weekend work, working with challenging patrons, working in the fast-paced environment of a crowded taproom, and working within close proximity of an operating cidery (noise, heavy equipment, odors related to the fermentation process). The Taproom Bartender will likely be required to stand for extended periods of time when fulfilling taproom operations. S/He may also be required to lift boxes 35-50 lbs and move empty / full kegs with the help of a dolly.
WORK ENVIRONMENT

We are a very small cidery using the space we have to maximum efficiency. The noise level in the work environment is moderate to loud most of the time. Temperatures vary seasonally in work areas. The Cider Maker must be capable of lifting 60 lbs multiple times during a shift and able to stand on concrete floors for long periods of time.
BENEFITS

Duluth Cider offers above average entry level wages that will be determined by experience. This is an entry level position for someone looking to make a start in the rapidly growing craft cider industry. Many opportunities will be made available to the right candidate. Benefits include:
Sick/Safe Leave Benefits
Health Insurance (Full Time)
Matching IRA Contributions
Flexible schedule
Professional Development Opportunities (Conferences, trainings and certifications)
Free cider and merch
Employee discount

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