Receptionist - IDEA Rundberg Academy (Immediate Opening)

divh2Receptionist/h2pThe mission for the receptionist is to support students, families, and team members by providing excellent customer service and serving as the first point-of-contact for students, parents, visitors, and phone inquiries. The receptionist will focus primarily on ensuring parent satisfaction and ensuring families needs are met by sharing information, coordinating with other team members, and greeting all visitors./ppCompensation:/pulliCompensation for this role is set at an hourly rate ranging between $17.92 for 0 years of experience and $22.40/liliThis role is also eligible for a performance bonus based on team performance and goal attainment./li/ulpOther Benefits:/ppWe offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include:/pulliPaid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation./liliTuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability./liliEmployer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost./li/ulpOther benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses, and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable./ppMission Focus focuses on IDEAs core purpose of getting all students into college/ppRecord of Results holds high expectations for self and others to achieve and surpass intended goals/ppProblem Solving able to synthesize, analyze, and prioritize data and opportunities to develop strategies for achieving quantifiable goals/ppCommunication effectively conveys information using a variety of channels and techniques/ppContinuous Improvement proactively identifies opportunities to improve and consistently reflects on past actions to guide future decisions/pulliEducation: High school diploma or GED/liliExperience: One year of clerical experience in office setting/li/ulpProficient keyboarding skills/ppEffective organization, communication, and interpersonal skills/ppAbility to follow written instructions and operate multi-line phone system/ppManages all front office traffic including late students, parents, and visitors. In this capacity the receptionist will:/pulliEnsuring each visitor has the appropriate credentials to enter campus site and to pick up students/liliUtilizing PowerSchool to locate student schedule for parent pick-ups/liliCommunicating with teachers on student pick-ups/liliDirect visitors to appropriate team member/liliDirect late students to SIS Coordinator/li/ulpMaintains copies of forms, events, and related information for the campus site and IDEA Public Schools. This includes:/pulliOrganizing essential forms and documents for families including FARM applications, uniform guide, applications, etc. in a binder, portfolio, etc./liliCopying materials to ensure there is always a supply of all documents at hand/liliCommunicating effectively with Campus Lead Team and Campus Ops team to ensure all documents for activities, events, etc. are current/li/ulpCoordinates and transfers student records to appropriate team member. This includes:/pulliMaintaining confidentiality of records as appropriate/liliCollaborating with appropriate team members to establish system of transferring student records, ie. Dropping off records in a sealed folder in SIS office, Health Services Coordinators office, etc./li/ulpAnswers phone calls by providing general information and/or connecting call to appropriate team member. This includes:/pulliFamiliarizing with various roles and duties of team members ie. SIS manages all schedule changes, APO manages all student absences inquiries, etc./liliManaging a list of extensions and ensuring list remains updated throughout the year/li/ulpServes as a liaison between parents, students, and team members. This includes:/pulliCommunicating morning announcements to students and team members/liliExemplifying IDEA core values and exemplar customer service skills/liliProvides lead team support as needed. This includes:/liulliRecruiting students for the following school year if needed/liliExercise good judgment and excellent customer service:/liulliAnswering all phone calls/liliGreeting parents, students, visitors/li/ul/ul/ulpThis role will also serve as the backup for the Nurse/Health Aide/ppWe look for Team and Family who embody the following values and characteristics:/pulliBelieves and is committed to our mission and being an agent of change: that all students are capable of getting to and through college/liliHas demonstrated effective outcomes and results, and wants to be held accountable for them/liliHas a propensity for action, willing to make mistakes by doing in order to learn and improve quickly/liliWorks with urgency and purpose to drive student outcomes/liliThrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change/liliSeeks and responds well to feedback, which is shared often and freely across all levels of the organization/liliWorks through silos and forges strong cross-departmental relationships in order to achieve outcomes/liliWe believe in education as a profession and hold ourselves to high level of conduct, professionalism, and behaviors as models for our colleagues and students/li/ulpAt IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools./ppIDEA Public Schools boasts national rankings on The Washington Post and U.S. News World Reports top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college./ppWhen you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality./ppAt IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members./ppTo Apply/ppPlease submit your application online through Jobvite. Its in your best interest to apply as soon as possible./ppIDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex, or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organizations compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at View phone number on click.appcast.io./p/div

IDEA Public Schools