Recovery Claims Representative | License Required | Dedicated Client | Blue Ash, OH (Hybrid)

Recovery Claims Representative | License Required | Dedicated Client | Blue Ash, OH (Hybrid)

PRIMARY PURPOSE OF THE ROLE:

Processes and review subrogation claims across all lines of business and all jurisdictions with a mid-level caseload and complexity. Processes payment checks received in accordance with company check processing guidelines; processes regular recovery files; coordinates with collection agencies; and adheres to company standards and industry best practices within the Claims Recovery Team. Essential Responsibilities Responsible for assigned inventory of mid-level subrogation files with recovery. Maintains a diary, on cadence, aligned to department service expectations and schedules follow up to ensure timely payment. Processes recoveries into various claims systems to ensure the recovery dollars are applied to appropriate claims file. Analyzes and processes invoices for various internal/external vendors involved in recoveries including attorneys, collections, and independent investigators, etc., confirming accuracy of billing. Works with collections agencies when appropriate to collect from at-fault parties and records details in claims file. Notifies appropriate parties of subrogation lien. Uses technology and resources as needed to complete investigation. Responds to clients' questions timely and professionally. Prepares various type status reports for clients. Qualifications Education & Licensing: 1 year of claims management experience or equivalent combination of education and experience required. High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred. Jurisdiction Knowledge: Nationwide Licensing: Required - TX or KY Taking Care of You Flexible work schedule. Referral incentive program. Career development and promotional growth opportunities. A diverse and comprehensive benefits offering including medical, dental, vision, 401K on day one. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. #J-18808-Ljbffr Hispanic Alliance for Career Enhancement