Deputy General Manager - Urgent and Emergency Care Collaborative

Deputy General Manager - Urgent and Emergency Care Collaborative NHS AfC: Band 8b Main area Urgent and Emergency Care Grade NHS AfC: Band 8b Contract Fixed term: 12 months (On call requirement – dependent on experience) Hours Full time – 37.5 hours per week (Tactical out of hours on call as part of rota) Job ref 262-A-26-8035848 Site Cumberland Infirmary Town Carlisle Salary £66,582 – £77,368 per annum pro rata Salary period Yearly Closing 23/06/2026 23:59 Job overview Are you an experienced and forward‑thinking leader seeking an opportunity to make a significant impact on healthcare services? We are looking for an exceptional Deputy General Manager to join our NHS Trust located in the surroundings of the Lake District. As a member of our leadership team, you will play a vital role in delivering outstanding performance, quality, and safety of services within the portfolio of services you oversee within the Urgent and Emergency Care Collaborative. This role offers an incredible chance to work closely with a Triumvirate leadership team consisting of the General Manager, Lead Nurse and Collaborative Chair to continue to shape healthcare services within the Trust. In this role you will hold an operational and strategic leadership position, overseeing the development and delivery of service strategy and objectives of a particular group of services within the Collaborative. Working closely with the Collaborative, you will be responsible for delivering operational performance targets, enhancing the quality of services provided and ensuring financial balance. You will be responsible for the planning and organisation of a range of complex activities and associated services, working with other services and areas to achieve success. This role involves providing effective leadership and management within teams, ensuring that services are supported to maintain the highest standards and performance requirements. Main duties of the job Have overall responsibility for the effective operational management of Emergency services across several sites within the Collaborative. Be responsible for the delivery of targets and performance measures against the national constitutional standards. Provide leadership in the development of clinical and support services. Be the lead manager for a major area of activity, interpreting corporate and national policies. Actively support the General Manager and contribute to the development and delivery of service strategy and objectives. Actively support the achievement of objectives within both the corporate and Collaborative agenda. Effectively manage numerous budgets and resources whilst maintaining a high level of patient care. Participate in any on‑call arrangement or shift system which is associated with this role outside of normal working hours, in order to fulfil the requirements of the Trust. These arrangements may vary from time to time depending upon Trust requirements in the best interests of service delivery. The post holder will be expected to work on multiple sites. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Person specification Qualifications Professional qualification to Masters level or equivalent professional education in a relevant field. Training in leadership and management skills in an NHS setting. Experience Professional knowledge plus additional specialist, management knowledge. Considerable experience and knowledge with operational service management. Leadership skills gained through previous experience and/or in‑house training. Knowledge of statutory and legal frameworks within health and social care. Knowledge of business planning processes. Experience as a senior manager including multi‑disciplinary team management. Developing effective networks and partnerships and stakeholder engagement. Evidence of delivery and a track record of success. Experience of delivering significant change within a clinical environment. Training in change management. Knowledge of the area of the Collaborative. Experience in the area of the Collaborative. Experience in leading investigations. Knowledge Highly developed operational management knowledge acquired through a combination of in‑depth experience and post‑graduate study. Knowledge of change management and strategies and experience of implementing change. Knowledge of modernisation techniques such as capacity and demand studies. Knowledge of NHS agenda and impact on service. Knowledge of Trust wide hospitals, wards, departments, services, policies and procedures gained through shadowing peers and induction into on call duties. Equality impact assessments. Ability to effectively analyse situations and information to inform decisions including analysing data and statistics and other available information. Experience of leading, coordinating and organising teams. Experience of managing, monitoring and controlling budgets. Experience and achievement in meeting performance targets. Communication / presentation skills – able to engage and communicate effectively with a range of stakeholders. Computer literate for a range of software packages including Word, Excel, PowerPoint. Ability to network and build effective and co‑operative working relationships across organisational and professional boundaries. Planning and organisational skills including development and implementing strategic service and business planning. Judgement and analytical skills required to deal with clinical and non‑clinical services. Resilient, able to challenge as well as deal with challenge. Able to work under pressure and to tight deadlines. Ability to negotiate and influence others. Able to manage conflict. Establish visibility and credibility in equal measure across all localities. Coaching and mentoring skills. Political awareness. Personal Circumstances Time management, prioritisation and organisational skills. Confidence, decisiveness, initiative and high self‑motivation. Other Requirements Ability to travel independently across Cumbria. Participate in any on‑call arrangement or shift system on site which is associated with this role, in order to fulfil the requirements of the base service and also the wider Trust. These arrangements may vary from time to time depending upon Trust requirements in the best interests in service delivery. Post holder will be expected to work across multiple sites. Driving licence. Benefits 27‑day holiday scheme rising to 33 after 10 years. NHS Discounts. Salary Sacrifice schemes including lease cars and Cycle to Work. Vivup is a free, confidential counselling and information service to assist with personal or work‑related problems. *Subject to eligibility #J-18808-Ljbffr North-Cumbria-Integrated-Care-Nhs-Foundation-Trust-