Floor Supervisor

Floor SupervisorTo assist the store manager in operating a store that stresses the importance of customer service, maintains associate morale, provides training, and maximizes sales and profits.Bachelor's degree in business related field preferredMinimum 2 years of related retail experienceSatisfactory completion of National Retail Hardware Association test within three months of startingValid driver's license with clean driving recordAssist manager with ensuring proper associate coverage throughout departments, and perform or assist with scheduling and time clock functionsMonitor associate productivity and intervene as necessary, and ensure associates are following all procedures, dress code, wearing name tags, and completing paperworkProvide input for manager regarding associate performance evaluationsHelp identify projects and coordinate completionPerform opening and closing functions and prep of cash drawersCarry out directives of the managers as requested and liaise between manager and hourly associatesPerform tasks normally required of associates in the majority of classificationsAssist customers with their questions, needs, and loadoutsProvide excellent customer serviceRun cash register as neededAssisting with straightening, facing, cleaning, stocking and recoveryOther duties as requested by managementProficient in Word, Excel, Outlook and Power Point, as well as knowledge of spreadsheet analysisExhibit a high level of integrity and business ethics to handle sensitive and confidential informationExcellent written and verbal communication skills and the ability to effectively express ideas or instructions to othersAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to calculate figures and amounts such as discounts, percentages, and volumeSufficient knowledge of bookkeeping and accounting principles to accurately maintain basic store records.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram formExcellent organizational skills with the ability to plan, prioritize and organize a diversified workload with multiple prioritiesAbility to work well under pressure with attention to detail and flexible in attending to new priorities as they ariseGood decision-making and problem-solving skills and ability to make realistic and rational decisions based on logical assumptions and relevant factsSome knowledge in construction, maintenance, electrical, repair, plumbing, forklift and pallet jack operations is helpful but not requiredAbility to assign and evaluate work, recognize under-performing associates, coach, mentor, delegate, do planning, recordkeeping, reporting, supervising, and trainingStrong customer service skillsPossess a positive attitude, good listening skills, patience and an outgoing personalityFrequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed.Competitive match on 401KPTOHolidaysBirthday-off with payAssociate discount and many other benefitsHealth insuranceDental insuranceVision insuranceFlexible spending accountsShort-term and long-term disabilityAt Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.Theisen's is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.