Day Guest Services Specialist

$21.4 - $30 per hour

Pine Street Inn

Boston, MA

Job Description

Description:

SCHEDULE: 40 hours, Monday- Friday 10:45pm-7:15am, essential position during weather or other emergencies.

PAYS: $21.40 - $30.00 per hour DOE - (Salary ranges provided are based on relevant experience and skill set)

LOCATION: 444 Harrison Avenue, Boston, MA (Men’s Shelter)

SUMMARY OF THE POSITION:

The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests’ needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guest needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.

Requirements:

REQUIREMENTS:

EDUCATION/TRAINING:

REQUIRED:

High School diploma or GED

PREFERRED:

Valid MA driver’s license in good standing
Bilingual English/Spanish

KNOWLEDGE/EXPERIENCE:

REQUIRED:

Minimum of one (1) year of experience in the Human Services field

PREFERRED:

Administering Narcan and CPR in a work setting
Knowledge in the areas of addiction, recovery, and mental illness
Knowledge of issues pertaining to the homeless
Knowledge of area resources

PHYSICAL ABILITIES/SKILLS:

REQUIRED:

Ability to stand for long periods of time
Ability to stretch, bend and lift up to (twenty-five) 25 lbs.
Ability to assist guests up and down stairs, and in-and-out of wheelchairs
Ability to respond quickly to emergencies

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Day Guest Services Specialist in Boston, MA vacancy

Guest Service Specialist
$17.21 - $19.36 per hour
...of all of us. What You’ll Accomplish - Deliver Exceptional Guest Service: Utilize in-depth knowledge of Museum offerings across channels... ...with management and other Science Central staff throughout the day. - Technical chops: Experience with learning specialized software...
Suggested
Work at office
Local area
Museum of Science Internships
Boston, MA
1 day ago
Guest Services Specialist
...Guest Service Agent (Full-Time or Part-Time) Boston Yacht Haven is a premier luxury boutique waterfront hotel and marina located in the heart... .... Enjoy a collaborative, welcoming workplace where no two days are the same. What You'll Do As a Guest Service Agent, you'll...
Suggested
Full time
Part time
Local area
Flexible hours
Weekend work
Weekday work
Ocean Havens
Boston, MA
2 days ago
Guest Services Specialist
$30 per hour
**Job Identification:** 217491 **Job Category:** Guest Services, Operations, and Front Office **Job Schedule:** Full time **Salary** $30/USD... ...Starts with You** Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do...
Suggested
Hourly pay
Full time
Local area
Worldwide
Night shift
Hilton
Boston, MA
3 days ago
Front Desk & Guest Services Specialist
...a friendly Front Desk Associate to handle guest registration, reservations, and guest information. You will deliver exceptional service and support guests throughout pre-arrival,... ...work nights, weekends, and holidays on a 7-day rotating schedule. On-site in Medford, MA....
Suggested
Night shift
Weekend work
Colwen Management Inc
Medford, MA
3 days ago
Guest Service Specialist - 100 Pier 4
$26 - $28 per hour
...Description Job Description UDR is now hiring a Resident Service Specialist to join our team at 100 Pier 4, our apartment community (369... ...by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues...
Suggested
Work at office
Local area
Immediate start
UDR Inc
Boston, MA
more than 2 months ago
Guest Service Specialist
...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...
Daily paid
Full time
Part time
Immediate start
Shift work
Hersha Hospitality Management
Cambridge, MA
2 days ago
Guest Service Specialist
...Brunswick is seeking a friendly, upbeat seasonal dock attendant to greet members and guests at the Freedom Boat Club location. You will work by the water with our fleet, helping on check-in/check-out, answering questions, and performing basic vessel prep and maintenance...
Seasonal work
Weekend work
Weekday work
Brunswick Corporation
Quincy, MA
2 days ago
Guest Service Associate/Cashier
$17.17 - $20.61 per hour
...Guest Service Associate Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion... ...fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building...
Local area
Flexible hours
Night shift
Global Partners
East Boston, MA
1 day ago
Guest Service Associate/Cashier - Seasonal Flex
$17.17 - $20.61 per hour
Job Summary: Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of... ...fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting...
Seasonal work
Local area
Flexible hours
Night shift
Weekend work
Global Partners
Boston, MA
3 days ago
Guest Services Associate
...Guest Services Associate The Guest Services Associate ("GSA") is responsible for providing excellent customer service by assisting visitors... ...flexible schedule including late nights, early mornings, long days, weekends, and holidays. Travel to other MCCA facilities may...
For contractors
Work experience placement
Local area
All shifts
Flexible hours
Shift work
Night shift
Weekend work
Early shift
Massachusetts Convention Center Authority
Boston, MA
2 days ago
Hospitality Manager
...food & beverage Making memories by exceeding guest expectations Serving our community and... ...environment that provides exceptional guest service while motivating team members and... ...while assisting the DOO in all aspects of the day-to-day floor management; including food, beverage...
Hourly pay
Full time
Local area
Kaizen Lab Inc.
Boston, MA
2 days ago
Housekeeping/Environmental Services Aide (20 hours day shift)
$17 - $22.88 per hour
...re making a difference in people's lives. 20 hrs. will be 4 days per week (5 hours per day) with mandatory every other weekend flexibility... ...the cleanliness of equipment. 9. Participates in all EVS in-service training, department meetings & safety meetings. Works with...
Hourly pay
Shift work
Weekend work
Day shift
Beth Israel Lahey Health
Roxbury Crossing, MA
2 days ago
Food & Beverage Outlet Manager
$85.49k - $89.12k
...world create amazing experiences for our guests, residents, and partners through a commitment... ..., and federal laws relating to alcohol service and consumption. The ability to work... ...you and your eligible dependents, after 30 days and Complimentary Life insurance MATCHED...
Local area
Four Seasons
Boston, MA
4 days ago
Food and Beverage Manager
$70k - $80k
...offers comprehensive benefit programs and services for eligible employees including medical,... ...savings plans like 401(k) and paid days off such as parental leave and disability... ...Responsibilities. Attitude that is guest service and associate service centric....
Aramark
Boston, MA
4 days ago
Restaurant Manager
$60k - $80k
...Managers lead the charge. They oversee the day-to-day operations of their restaurants,... ...deliver consistently epic experiences for Guests, and to create workplaces our Team... ...at a 15% discount * * after one year of service Room to grow 99% of our General Managers,...
Weekly pay
Casual work
Immediate start
Yard House
Boston, MA
5 days ago
Environmental Service Specialist I - CONTINUOUS
...Hospital (LSH) is seeking experienced and committed Environmental Service Specialist I’s for the Environmental Services (EVS) Department at the... ...Note: Multiple full-time vacancies across multiple shifts (Day, Evening or Night). Day: 7:00 a.m. to 3:30 p.m.Evening: 2:30...
Full time
Work experience placement
Work at office
Relocation
All shifts
Shift work
Night shift
Afternoon shift
State of Massachusetts, USA
Boston, MA
12 hours ago
Service Specialist
...Job Description As a Service Specialist I, you will contribute to the excellent services for persons served by providing leadership in discrete... ...within 2 weeks of employment and MAP certified within 150 days of employment. All candidates must be able to successfully pass...
Flexible hours
Shift work
Vinfen
Boston, MA
4 days ago
Restaurant Manager
...a hands-on leader who is passionate about guest experience, team development, and operational... ...ensuring every guest receives exceptional service Actively manage the floor during... ...closing procedures, cash handling, and end-of-day reporting Ensure appropriate staffing levels...
New Day Executive Search
Boston, MA
1 day ago
Night Auditor & Guest Services Specialist
...in Cambridge, MA seeks a Night Auditor to reconcile all hotel cashier transactions, prepare management reports, and ensure accurate guest billing. The role includes duties such as check-in/check-out support, switchboard operations, and reservations in a fast-paced environment...
Night shift
Highgate
Cambridge, MA
12 hours ago
Office Services Specialist
$22 - $24 per hour
Field Support Specialist Job Title: Field Support Specialist Reports... ...will report to the Client Services Supervisor, Client Services Manager... ...could also be same day assignments based on unscheduled... ...coverage as needed. Welcome guests receive and catalog guest information...
Temporary work
Work experience placement
Work at office
Immediate start
SPS
Boston, MA
2 days ago
Night Auditor & Guest Services Specialist
...neighborhood. You will reconcile hotel cashier transactions, compile management reports, and ensure guest billings and city ledger accuracy while performing guest services like check-in and reservations. The role requires the ability to work financial data, cross-train...
Part time
Night shift
Afternoon shift
Highgate
Boston, MA
2 days ago
Guest Service Associate
...Job Title This position maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in,...
Lark Hospitality
Cambridge, MA
3 days ago
Guest Services Specialist
...As a Hotel Front Desk Agent at Hampton Inn Boston-Natick, you will be the welcoming face of our hotel, providing exceptional service to our guests and ensuring a seamless and enjoyable stay. You will assist with check-ins and check-outs, respond to guest inquiries, and...
Bi-weekly pay
Hourly pay
Local area
Flexible hours
Weekend work
Distinctive Hospitality Group
Natick, MA
2 days ago
Patient Services Specialist
...your growth, and empowers you to make a meaningful impact every day. What You'll Do You'll create a smooth, supportive experience... ...What You Bring Experience in healthcare, customer service, or administrative role Strong communication and interpersonal...
Local area
Revere Medical
Allston, MA
2 days ago
Student Services Specialist
$70k - $75k
...Position Senior Workforce Pathways Specialist Location Boston, MA Job Id 150 # of Openings 1... ...Technical and Workforce Training, and Employment Services Initiative (Skill Up) is a program... ...employee retirement plan. Vested 100% on day 1 of hire) Responsibilities Job Opportunity...
Full time
Temporary work
Apprenticeship
Internship
Work at office
Local area
Flexible hours
Commonwealth Corporation
Boston, MA
2 days ago
Food and Beverage Supervisor
$25 per hour
...you will be responsible for ensuring the highest levels of service are provided to our guests. If you want collaboration and growth opportunities in... ...vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee...
Weekly pay
Full time
Part time
Flexible hours
Shift work
Weekend work
Afternoon shift
Momosan Ramen Boston, by Morimoto at Hub Hall
Boston, MA
2 days ago
Guest Services Specialist
$15 - $20 per hour
...Guest Services Hot Job NPS - Foxborough, MA 02035 Overview Salary Range $15.00 - $20.00 Hourly Position Type Part Time Education Level High School Diploma or Equivalent Category Marketing/Media/PR Description SUMMARY: This position will be responsible for providing exemplary...
Hourly pay
Part time
Weekend work
Afternoon shift
Kraft Soccer LLC
Foxboro, MA
2 days ago
Assistant Beverage Manager
...independent profit centers and ensuring maximum guest satisfaction in consistency with Hyatt... ...bar operations, ensuring high-quality service, maintaining inventory, and achieving... ...vision insurance starting after just 30 days Free and discounted room nights Friends &...
Hourly pay
Full time
Live in
All shifts
Night shift
HYATT Hotels
Cambridge, MA
2 days ago
Cafe Supervisor
...Supervisor contributes to Au Bon Pain's success by ensuring our 'Guest First' service and caf standards are consistently met. The Caf Supervisor... ...or the ability to become certified within the first 90 days of employment. Must possess basic knowledge of data entry,...
Shift work
Au Bon Pain
Boston, MA
4 days ago
Full Time - Merchandising Service Associate - Day
$16.5 - $17.85 per hour
...Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations... ...MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our...
Hourly pay
Full time
Part time
Local area
Flexible hours
Shift work
Weekend work
Weekday work
Lowe's
Saugus, MA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Day Guest Services Specialist. Be the first to apply!