Program Compliance Coordinator

Baltimore City Head Start - Harlem 1500 Harlem Ave Baltimore, MD 21217, USA Description Pay Rate: $67,808 -$72,384 per year (Depending on education) Catholic Charities of Baltimore Head Start/Early Head Start is currently seeking a Program Compliance Coordinator who will assist in the planning, development, coordination and the implementation and delivery of a high-quality HS/EHS program. The PC Coordinator performs the duties required to ensure program quality and compliance through ongoing review, monitoring, and follow-up support. Coordinates and participates in the development of the self‑assessment, community assessment, PIR and annual report and monitors program activities to ensure the Head Start program meets or exceeds performance standards and adheres to other relevant regulations. Responsible for incorporating Catholic Charities mission, vision, values and philosophies into daily work and demonstrating a positive attitude and commitment to excellence. The work schedule is Monday to Friday 8 AM - 4 PM. Catholic Charities’ Head Start/ Early Head Start programs promote school readiness and family self‑sufficiency through holistic services.

JOB DUTIES & RESPONSIBILITIES:

Ensures regulatory compliance by assisting leadership in maintaining compliance with State and Federal regulations, including licensing, accreditation, The Child and Adult Care Food Program (CACFP), and health and safety standards. Monitors facility maintenance by overseeing facility and equipment upkeep, ensures timely corrections, and manages all related documentation to meet regulatory requirements. Leads risk management efforts by tracking and reporting incidents, complaints, and infectious diseases for Head Start Continuous Quality Improvement (CQI), ensuring alignment with the Office of Childcare (OCC) and Office of Head Start (OHS) standards. Drives program evaluation & quality assurance by developing and implementing quality assurance plans and evaluates program performance through detailed reports identifying areas of noncompliance. Supports data‑driven decision making by analyzing and presenting data to the Leadership Team to guide strategic decisions and program improvements. Manages staff & child file compliance by maintaining accountability for accurate and complete staff/child records, licensing, accreditation, and compliance with OCC, OHS, Maryland EXCELS, and other standards. Enhances attendance & engagement by collaborating with Family Services staff to develop strategies that overcome attendance barriers and improve family engagement. Improves operational efficiency by developing technology‑driven strategies to streamline operations and support organizational goals. Fosters collaboration & continuous improvement by participating in self‑assessments, policy reviews, professional development, and strategic meetings to maintain a culture of accountability and growth. Performs other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

Bachelor’s degree in Early Childhood Education, Human Services or related field. Four (4) years of experience working in an Early Childhood Program. Extensive experience and practical application of early childhood education, applying proven teaching strategies and childcare philosophies to foster developmental growth, learning, and high‑quality care.

REQUIRED SKILLS & ABILITIES:

Demonstrates patience and composure when working with children and interacting with parents, fostering positive relationships. Demonstrates excellent verbal and written communication skills, ensuring clear and effective exchanges. Exhibits strong relational and supervisory skills, fostering positive relationships and team dynamics. Demonstrates discretion and professionalism in all situations, maintaining confidentiality and integrity. Exhibits exceptional planning and organizational skills, ensuring tasks are executed efficiently. Utilizes effective conflict resolution skills to address issues and maintain a positive work environment. Apply strong critical thinking and problem‑solving skills to navigate challenges and make informed decisions. Requires proficiency in using computer systems and software to perform job function, including but not limited to, basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Outlook. Knowledge of other Microsoft Office applications, such as Word, Excel PowerPoint, Teams, and OneDrive is preferred.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

No remote or hybrid work availability based on core and essential functions of the position. Adjusting or moving objects up to 20 lbs in all directions, which may include lifting, carrying, pushing, pulling, or repositioning items as necessary to perform job duties. Ascending or descending ladders, stairs, ramps, poles, or other similar structures as required to perform job tasks. Remaining in a stationary position, which may involve standing or sitting for extended periods, as required to complete tasks or duties associated with the role. Moving about to accomplish tasks or transitioning between different work sites, which may involve walking, standing, or traveling to various locations as required by the role. Engaging in communication with others to exchange information, which may involve speaking, listening, writing, or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non‑verbal interactions with colleagues, clients, or external parties. Repetitive motions involving the wrists, hands, and/or fingers, including tasks such as typing, data entry, or handling small objects. These repetitive activities may occur throughout the workday and require attention to ergonomics to ensure comfort and minimize strain. Assessing the accuracy, neatness, and completeness of assigned work to ensure it meets quality standards and adheres to established guidelines. Hearing and vision abilities, with or without correction, sufficient to drive safely and effectively observe and communicate with others. Driving (Agency and/or personal vehicle) is required for this position. Driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver’s license issued by the state of residence. There can be no state issued restrictions on the licenses that would impede drivers’ ability to operate the vehicle as required by the Agency, and there must not be more than three (3) points on their driving record. We offer a wide range of benefits to meet the ever‑changing needs of our employees including but not limited to: Vacation/sick/holiday pay 403(b) Retirement Plan with a discretionary employer contribution Tuition Advancement Join Catholic Charities of Baltimore where you will be an important member of a trauma‑informed care organization that promotes a culture of safety, empowerment, healing, and self‑care, and that believes that every person has infinite worth and promise. Catholic Charities is an equal opportunity employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Catholic-Charities-of-Baltimore