Network Technician: Fiber, VoIP & PA Systems

WELCOME TO INDIANAPOLIS PUBLIC SCHOOLS!

At IPS, we believe in the transformative power of education. We work collectively every day to prepare our students for success in the classroom and in life by providing equitable, high-quality educational experiences across our family of schools. IPS is a place to make an impact, grow your career, and ensure every student has access to a high quality education, all while earning a good living in a district on the move. While the work is challenging, it is deeply meaningful and impactful. We seek innovators and trailblazers who bring varying experiences and expertise and share our belief that every child deserves access to an exceptional education. As part of TeamIPS, you’ll create lasting connections, find a sense of belonging, and feel supported to make a meaningful difference in students’ lives. In return, no matter your role here, we expect a commitment to excellence and accountability. You’ll be held to high standards. Resilience and passion are key—you must be adaptable, handling adversity with flexibility while putting students at the heart of everything you do. Ethical conduct, clear communication, and mutual respect are fundamental. Being a dependable, collaborative team player who builds meaningful relationships is essential. Together, we are Proving What’s Possible by building a community where everyone belongs and each student has the opportunity to fulfill their potential. A Career in IPS Offers… Purpose and Impact: Essential Contributions: In every non-teaching and non-leadership role, your work directly supports the success of IPS students and schools. Whether you’re maintaining facilities, providing student services, or managing administrative operations, you play a key part in ensuring an equitable and high-quality educational environment. Belonging and Community: IPS is a place where every employee is valued. You’ll join a supportive community that promotes respect, teamwork, and a shared commitment to serving students and families. Professional and Personal Growth: Training and Development Opportunities: IPS offers a variety of training programs to help staff build new skills and grow professionally. This includes access to development opportunities for administrative, technical, and operational roles, as well as pathways to becoming a certified teacher. Skill Enhancement: Whether you’re new to your role or seeking to deepen your expertise, IPS provides resources and support for continuous improvement. Comprehensive Compensation and Benefits: Fair Compensation: IPS ensures competitive wages and regularly reviews pay structures to maintain equity. Extensive Benefits Package: Employees enjoy comprehensive health coverage, dental and vision plans, life insurance, disability insurance, and retirement plans. Additional financial benefits include flexible spending accounts and eligibility for federal loan forgiveness programs. Work-Life Balance and Well-being: Generous Leave Policies: IPS offers vacation, personal, and sick leave, along with paid holidays. Twelve-month employees benefit from floating holidays, and unused personal leave rolls into the sick leave balance. Wellness Programs: IPS prioritizes staff well-being with access to wellness initiatives, including health screenings and an employee assistance program for confidential support and counseling. What We Expect: Professionalism and Reliability: Every role at IPS is vital to the district’s success. We expect staff to demonstrate professionalism, dependability, and a commitment to providing excellent service to students, educators, and families. Collaboration and Communication: IPS values teamwork. Working collaboratively with your colleagues ensures a supportive environment for all. Clear communication and mutual respect are key to maintaining this culture. Flexibility and Problem-Solving: As a large, dynamic district, IPS needs staff who are adaptable and proactive in solving problems to meet the ever-changing needs of students and schools. JOIN US! Indianapolis Public Schools is more than a workplace; it’s a community where purpose, impact, and belonging come together to help Prove What’s Possible – in your career and in your school. If you’re ready to embrace challenges, strive for excellence, and make a meaningful impact, IPS is the place for you.

SUMMARY OF OPPORTUNITY:

The Network Technician will support and maintain the district’s network infrastructure, including physical cabling (fiber, Cat 6A), VoIP and legacy phone systems, PA systems, UPS (Uninterruptible Power Supply), and two-way radio communication systems. This position is critical to ensuring the reliable operation of IPS’s connectivity, communication, and power support systems across all district schools and administrative sites. The Network Technician will assist in installations, maintenance, troubleshooting, and upgrades to keep IPS’s network infrastructure secure, resilient, and operational. REPORTS TO : Manager of Network Operations

WHAT YOU’LL DO:

The following outlines what your core duties and responsibilities will be for this position and provides a sample overview of what your day-to-day may look like. Core Duties and Responsibilities Network Infrastructure Support ●Install, maintain, and troubleshoot physical network cabling, including fiber optic and Cat 6A cabling across district facilities.

• Perform testing, repairs, and upgrades to network connections to ensure reliable performance and minimal downtime.
• Assist with the deployment, configuration, and maintenance of UPS systems to provide power redundancy for critical infrastructure.

VoIP and Communication Systems ●Support the installation, configuration, and maintenance of VoIP Mitel systems, including troubleshooting phone connectivity and performance issues.

• Assist with managing and maintaining PA systems to ensure reliable school-wide communication for daily operations and emergency notifications.
• Support district-wide two-way radio systems, including programming, repairs, and testing to ensure clear communication for staff and administrators.

Network Equipment Maintenance ●Assist Network Engineers with the deployment and maintenance of switches, routers, wireless access points, and related network devices.

• Support hardware replacements, firmware updates, and routine maintenance of networking equipment.
• Document network equipment inventory, locations, and service activities for accurate records.

Troubleshooting and Incident Response ●Respond to tickets and requests related to network connectivity, cabling issues, or communication systems.

• Diagnose and resolve hardware or communication system malfunctions, escalating complex issues to the Network Engineers, Lead Network Technician or Manager of Network Operations as needed.
• Perform routine checks and proactive maintenance to ensure network and communication systems operate efficiently.

Collaboration and Documentation ●Collaborate with Network Engineers, digital strategy teams, and school staff to support network and communication needs for district operations.

• Maintain accurate documentation for cabling layouts, UPS configurations, and communication system setups.
• Assist with projects related to infrastructure upgrades, new installations, or school expansions.

EDUCATION, CERTIFICATION, AND LICENSURE REQUIREMENTS: Required:

• Minimum 2+ years of experience in network cabling, VoIP systems, or telecommunications support.
• Experience installing, troubleshooting, and maintaining fiber optic cabling, Cat 6A, or other structured cabling systems.
• Familiarity with UPS systems, VoIP phone systems, PA systems, or two-way radio equipment.

Preferred:

• Certifications such as BICSI Installer (Level I or II), or related technical credentials.
• Experience working in a K-12 educational environment
• Familiarity with Mitel VoIP systems or similar phone technologies.

WORKING CONDITIONS:

• Full-time position based at the IPS district office with regular travel to school and administrative sites.
• Requires physical activity, including lifting, climbing ladders, and working in confined spaces or above ceilings.
• May require after-hours availability for maintenance, upgrades, or emergency repairs.

FLSA CLASSIFICATION:

Exempt

ELIGIBILITY FOR REMOTE WORK:

Not eligible

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

EEOC STATEMENT:

Indianapolis Public Schools, in accordance with its nondiscrimination policies, will not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, homelessness or any other legally recognized protected basis under federal, state or local laws, regulations, or ordinances. Indianapolis Public Schools does not tolerate any form of retaliation or bias-based intimidation, threat, or harassment that demeans individuals’ dignity or interferes with their ability to learn or work.

DISCLAIMER:

Essential functions, as defined under the Americans with Disabilities Act, may include any of the above representative duties, knowledge, and skills. This job description is illustrative only, and is not a comprehensive list of all essential functions and duties performed by the occupant of this position. Factors such as regular and punctual attendance are not routinely listed in job descriptions, but are an essential function. #J-18808-Ljbffr Indianapolis Public Schools