Lead Patient Service Coordinator - Full Time

Lead Patient Service Coordinator

NOW HIRING LEAD PATIENT SERVICE COORDINATOR - Full Time - Dental Office Front Desk

ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!

OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.

We cheerfully work hard

We are individually empathetic

We keep our commitments

ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.

YOU WILL Greet and register patients and family members

Manage appointments and daily schedule

Manage and provide patients and their families with appropriate forms and informational documents

Provide Customer service

Escalate any issues, questions, or calls to the appropriate parties

YOU HAVE Requirements + Qualifications High School Diploma or equivalent

2 to 3 years of customer service experience in high-volume dental or medical office setting.

Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.

Computer skills to include word processing and spreadsheet.

Bilingual (English/Spanish) Preferred

Strong background in patient care environment

BENEFITS We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. No on call, no holidays, no weekends