Program Coordinator

Become a Part of Our Caring CommunityThe Program Coordinator (PMO Data & Operations Focus) supports program and portfolio leadership by providing analytical, financial, and operational insights that drive effective delivery and governance. This role operates primarily behind the scenes, leveraging data to identify gaps, monitor performance, and deliver actionable insights to leadership.The Program Coordinator plays a critical role in ensuring program health through detailed analysis, audit support, financial tracking, and tool utilization across platforms such as ServiceNow and Jira Align.The Program Coordinator is responsible for supporting program and portfolio execution through detailed tracking, reporting, and analysis. This role requires strong technical skills in Excel and PowerPoint, with a focus on synthesizing large data sets into meaningful insights that support decision-making.Key ResponsibilitiesData Analysis & ReportingAnalyze program and project data to identify trends, risks, and performance gapsCreate and maintain reports, dashboards, and presentations for leadershipUtilize advanced Excel capabilities, including pivot tables, formulas, and data modelingSynthesize complex data into clear, actionable insights for stakeholdersDevelop PowerPoint presentations that effectively communicate program performance and recommendationsProgram & PMO Performance AuditsConduct audits of project and program management performance against defined standards and governance frameworksIdentify gaps in execution, compliance, and reportingSupport continuous improvement by providing data-driven recommendationsTrack remediation actions and monitor progress toward resolutionTool Utilization & Data ManagementMaintain and analyze data within ServiceNow, Jira Align, and similar PPM or Agile toolsEnsure data accuracy, completeness, and consistency across systemsSupport reporting and insights derived from enterprise toolsAssist in improving tool adoption and reporting qualityFinancial Tracking & Operational SupportSupport department financial management, including budgeting, forecasting, and spend trackingMonitor resource allocation and capacity dataAnalyze financial performance and identify variances or risksProvide reporting and insights to leadership on financial health and resource utilizationProcess Support & Continuous ImprovementAssist in documenting and refining process flows, workflows, and operational proceduresIdentify inefficiencies and recommend improvementsSupport governance processes and reporting cadenceContribute to the development of standardized templates and reporting formatsRequired QualificationsBachelor's Degree (Business, Finance, IT, or related field preferred)2–5 years of experience in: program coordination or PMO support, data analysis and reporting, financial tracking, budgeting, or operational supportAdvanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis)Strong skills in PowerPoint for creating executive-ready presentationsExperience working with ServiceNow, Jira Align, or similar toolsStrong analytical and problem-solving skillsHigh attention to detail and ability to work with large datasetsAbility to work independently and manage multiple prioritiesStrong written and verbal communication skillsPreferred QualificationsExperience in healthcare insurance or regulated industriesExperience supporting PMO governance, audit, or delivery assurance functionsFamiliarity with project and program management methodologies (Agile, Waterfall)Experience with data visualization or reporting tools (beyond Excel)Exposure to financial systems or cost management practicesPMP, CAPM, or Agile certification (nice to have, not required)Scheduled Weekly Hours: 40Pay Range: $71,100 - $97,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About UsAbout Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.