CX Strategy & Process Improvement Lead
Jobtailor
Jobtailor in Dallas seeks a Senior Process Improvement leader to drive Lean Six Sigma-driven customer service enhancements. You will partner with multiple teams to define strategies, analyze data, and implement DMAIC/Kaizen initiatives that measurably improve responses, deflection, and agent experiences. You will own end-to-end improvement programs, coordinate dispersed teams, and present actionable insights to leadership. A fast-paced environment and collaborative culture are offered. #J-18808-Ljbffr Jobtailor
Vacancy posted 1 day ago
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