Medical Receptionist

Job Description

Job Description

Job description:

Overview:

We are seeking a compassionate and organized Patient Care Coordinator to join our dynamic integrated healthcare team. The ideal candidate will be responsible for providing exceptional patient service, handling administrative tasks, and ensuring a smooth flow of operations in our office. This is a fantastic opportunity for a dedicated individual to make a difference in the lives of our patients. PREVIOUS SCHEDULING EXPERIENCE A MUST. Please do not apply without scheduling experience.

Duties:

- Greet and register patients, collecting relevant information, and verifying insurance coverage.

-Able to schedule multiple service lines including PT, OT, Chiropractic, Acupuncture and Pain Management in the most efficient manner.
- Manage and maintain accurate and up-to-date patient records, both electronic and physical.
- Answer and direct phone calls, as well as respond to inquiries via email and in-person.
- Perform medical administrative support duties, such as scheduling appointments, processing referrals, and preparing charts.
- Utilize medical terminology and dental terminology to communicate effectively with healthcare professionals and patients.
- Maintain a clean and organized office environment, adhering to medical office standards and protocols.
- Provide exceptional patient service, addressing concerns, and ensuring patient satisfaction.
- Handle urgent care situations in a calm and professional manner.
- Maintain knowledge of medical systems and software, including electronic health records and billing systems.
- Collaborate with medical staff to coordinate patient care and ensure efficient office operations.

Qualifications:

- High school diploma or equivalent required.
- Previous experience in a medical office or dental clinic is preferred.
- Proficiency in medical receptionist or administrative support roles.
- Strong patient service skills and a commitment to delivering exceptional care.
- Ability to learn medical terminology and dental terminology quickly.
- Familiarity with medical systems and software.
- Excellent organizational and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- A positive attitude, with a focus on providing excellent patient care and support.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Scheduling Experience: 1 year (Required)

Ability to Commute:

• Robbinsville, NJ 08691

Ability to Relocate:

• Robbinsville, NJ 08691: Relocate before starting work

Work Location: In person, NO HYBRID OR WORK FROM HOME

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person