Chimney & Masonry Outside Sales Consultant

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Paid time off
• Opportunity for advancement

Who We Are

TJ's Chimney Service & Fireplaces is searching for an Outside Sales Consultant to join our team! This is an inspector/sweep/estimator position! You will resolve customer questions and issues, offer solutions, and/or help build their dream fireplace masterpiece.

We have been serving the area since 1979 and are on a very aggressive growth track. Our growth has created the need for our future leaders! We are a secure, fast-growing specialty contractor company in Indianapolis and the surrounding area that is looking for your expertise to help us grow to the next level. TJ's Chimney Service & Fireplaces provides homeowners with top-of-the-line Fireplace, Venting, and Chimney solutions. We help customers who are looking to simply update the look and feel of their living room space with a complete fireplace facelift, to a fireplace/chimney inspection ensure that their system is safe for use, or to exterior chimney structure issues.

Candidates must:

• Be comfortable with heights; position will include climbing ladders and being on roofs
• Must have a valid Driver's License in good standing the last 3 years
• Be comforable getting dirty and being in tight spaces during inspections
• Display high levels of integrity in all situations
• Previous experience in sales, customer service, or other related fields
• Be someone who is coachable with high levels of responsibility
• Have a history of a strong work ethic
• Be able to follow a proven no-pressure sales process
• Have a history of being goal-driven to achieve personal satisfaction
• Have excellent customer service skills and the ability to develop rapport with customers
• Have the ability to learn and retain product knowledge
• Be able to translate company vision and financial goals into results on a deadlines
• Have impeccable problem-solving skills
• Patience to deal with customer issues and calls that do not end in a sale
• Be motivated to serve clients and help them with their needs
• Be a self-starter who is comfortable working with little to no direction

Consultant Responsibilities:

• Complete Inspections and estimates which could including sweeping the chimney (can’t give an estimate or solution if you can’t see the problem)
• Present and sell company products and services to new and existing customers
• Service existing accounts, obtains orders, and establishes new accounts
• Submits estimates for client approval by referring to price lists and product literature.
• Reach agreed upon sales targets by the deadline
• Set follow-up appointments
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems and developing recommended solutions with management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Communicate with office, crews, and project manager regarding new and current projects
• Customer service skills to listen to the concerns of a customer and be able to address their needs
• Physical endurance, as consultants may need to be on their feet for long hours, spend a lot of time traveling between locations, climbing ladders, and carrying heavy products
• Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers

Any of the following are a PLUS but not required:

• 3+ year of sales experience preferred
• Experience with in-home sales is a plus