Billing Supervisor

Billing Supervisor

The Billing Supervisor is responsible for the Billing Department by overseeing all Medical and Vision plans. Manage and supervise medical billing and collection activities to include Medicare, Medicaid, commercial Insurance and Private Pay accounts. Participates in billing systems design to ensure maximum collection of revenue; responds to issues and concerns of the management team. Supervision is exercised over a team of medical claims billers that scrub, generate, and transmit claims daily, charge/posting of payments of Collection Specialists and Accounts Receivable Specialist. Enforce policies and procedures, conducts employee performance reviews, provides training and coaching, and maintains productivity reports. Identify areas of improvement, address and correct issues immediately and professionally. Handle employee matters professionally and confidentially. Serve as resource for the department; must be able to answer questions, assist with problems, and provide direction. Coordinate, educate and interact with physicians, clinical staff, employees and other departments and managers in regard to billing department practices. Ensure that proper customer service (internal/external) is used at all times. Ensure that all front office staff is appropriately trained concerning all front office duties, especially issues that pertain to billing such as Importance of ID cards, and demographics