Customer Service Specialist

Customer Service Rep Ridgecrest, California, D.D.R. Pizza, Inc. Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. WHETHER IT'S YOUR HOBBY, MAIN-GIG, OR SUPPLEMENTAL JOB, DROP US A LINE. WE'RE BOUND TO HAVE JUST THE THING FOR YOU. ADVANCEMENT MANY OF OUR TEAM MEMBERS BEGAN THEIR CAREERS AS DELIVERY DRIVERS AND TODAY ARE SUCCESSFUL DOMINO'S FRANCHISE OWNERS. FROM CUSTOMER SERVICE REPRESENTATIVE TO MANAGEMENT, GENERAL MANAGER TO MANAGER CORPORATE OPERATIONS OR FRANCHISEE, OUR STORES OFFER A WORLD OF OPPORTUNITY. DIVERSITY OUR MISSION IS TO RECOGNIZE, APPRECIATE, VALUE AND UTILIZE THE UNIQUE TALENTS AND CONTRIBUTIONS OF ALL INDIVIDUALS. TO CREATE AN ENVIRONMENT WHERE ALL TEAM MEMBERS, BECAUSE OF THEIR DIFFERENCES, CAN REACH THEIR HIGHEST POTENTIAL. SUMMARY STATEMENT WE TAKE PRIDE IN OUR TEAM MEMBERS AND OUR TEAM MEMBERS TAKE PRIDE IN DOMINO'S PIZZA! BEING THE BEST PIZZA DELIVERY COMPANY IN THE WORLD REQUIRES EXCEPTIONAL TEAM MEMBERS WORKING TOGETHER. AT DOMINO'S PIZZA, OUR PEOPLE COME FIRST! JOB REQUIREMENTS YOU MUST BE 16 YEARS OF AGE OR OLDER FOR IN STORE WORK. YOU MUST BE 18 YEARS OF AGE OR OLDER FOR DELIVERY WORK. GENERAL JOB DUTIES FOR ALL STORE TEAM MEMBERS OPERATE ALL EQUIPMENT. STOCK INGREDIENTS FROM DELIVERY AREA TO STORAGE, WORK AREA, WALK-IN COOLER. PREPARE PRODUCT. RECEIVE AND PROCESS TELEPHONE ORDERS. TAKE INVENTORY AND COMPLETE ASSOCIATED PAPERWORK. CLEAN EQUIPMENT AND FACILITY APPROXIMately DAILY. TRAINING ORIENTATION AND TRAINING PROVIDED ON THE JOB. COMMUNICATION SKILLS ABILITY TO COMPREHEND AND GIVE CORRECT WRITTEN INSTRUCTIONS. ABILITY TO COMMUNICATE VERBALLY WITH CUSTOMERS AND CO-WORKERS TO PROCESS ORDERS BOTH OVER THE PHONE AND IN PERSON. ESSENTIAL FUNCTIONS/SKILLS ABILITY TO ADD, SUBTRACT, MULTIPLY, AND DIVIDE ACCURATELY AND QUICKLY (MAY USE CALCULATOR). MUST BE ABLE TO MAKE CORRECT MONETARY CHANGE. VERBAL, WRITING, AND TELEPHONE SKILLS TO TAKE AND PROCESS ORDERS. MOTOR COORDINATION BETWEEN EYES AND HANDS/FINGERS TO RAPIDLY AND ACCURATELY MAKE PRECISE MOVEMENTS WITH SPEED. ABILITY TO ENTER ORDERS USING A COMPUTER KEYBOARD OR TOUCH SCREEN. THIS JOB POSTING IS FOR A POSITION IN A STORE OWNED AND OPERATED BY AN INDEPENDENT FRANCHISEE, NOT DOMINO'S PIZZA LLC, DOMINO'S PIZZA FRANCHISING LLC, OR DOMINO'S PIZZA, INC. ("DOMO'S CORPORATE"). THIS MEANS, AMONG OTHER THINGS, THAT THE INDEPENDENT FRANCHISEE IS ALONE RESPONSIBLE FOR AND WILL INDEPENDENTLY MAKE ALL DECISIONS CONCERNING EMPLOYMENT MATTERS FOR THE STORE, INCLUDING THOSE RELATING TO HIRING, FIRING, DISCIPLINE, SUPERVISION, COMPENSATION AND BENEFITS, STAFFING, AND SCHEDULING. DOMINO'S WILL NOT RECEIVE A COPY OF ANY APPLICATION YOU SUBMIT FOR THIS JOB POSTING AND WILL NOT HAVE ANY CONTROL OVER WHETHER YOU RECEIVE AN INTERVIEW AND/OR ARE ULTIMATELY HIRED. FURTHER, DOMINO'S DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR THE EMPLOYMENT POLICIES AND PRACTICES OF INDEPENDENT FRANCHISEES. IF YOU ARE HIRED FOR THIS JOB POSTING, THE INDEPENDENT FRANCHISEE WILL BE YOUR ONLY EMPLOYER, AND YOU WILL NOT BE AN EMPLOYEE OF DOMINO'S.