Xfinity Retail Sales Consultant

Job Summary Comcast Xfinity seeks a retail associate to engage customers, provide product knowledge, meet sales goals, and deliver exceptional service. Responsibilities Engage customers with enthusiasm and demonstrate product features to enhance their shopping experience. Provide outstanding customer service in all interactions. Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence. Help customers interpret and clarify their account statements, and process bill payments in store. Answer questions on current or new services, make changes to account data, upgrade service levels, and process general service requests. Act as a brand ambassador to promote Comcast/Xfinity products. Maintain detailed sales product knowledge, including competitive information. Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment. Qualifications High School Diploma or equivalent Adjust to a flexible schedule to meet retail operational needs, including evenings, weekends, and holidays. Regular, consistent, and punctual attendance. Ability to carry or lift 25-pound boxes and move around the store constantly. Skills Communication Critical Thinking Problem Solving Customer‑Focused Persuasion Professional Integrity Resilience Self‑Motivation Teamwork Technical Knowledge Workplace Organization Compensation Base Pay: $19.00 per hour Target Total Compensation (Base Pay plus Targeted Commission): $26.69 per hour Benefits Medical, Dental, and Vision coverage Comcast Xfinity courtesy services in Comcast‑served areas Discount tickets to Universal Resorts Paid Parental Leave Tuition reimbursement of up to $8,000 (Full‑Time employees) Paid Time Off 401(k) Savings Plan with up to 6% dollar‑to‑dollar matching Equal Opportunity Employer Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications. The application window is 30 days from the date posted, unless closed earlier due to applicant volume. #J-18808-Ljbffr