879030 - DVOP GOVERNMENT OPERATIONS CONSULTANT II - 40034478 1

Position Title Disabled Veterans’ Outreach Program (DVOP) Specialist – Government Operations Consultant II Location Miami, FL (relocation benefits not available) Pay $55,000 annually. Responsibilities Consult with federal, state, and local officials on matters applicable to serving eligible persons as a DVOP. Conduct comprehensive and specialized assessments to eligible persons and develop an individual employment plan to identify employment goals, appropriate objectives, and services for participants that will lead to sustained careers and lasting self‑sufficiency. Provide individualized case management to eligible veterans and eligible spouses with significant barriers to employment (SBEs), including supervising group career counseling, conducting individual counseling and career planning, and providing short‑term pre‑vocational services such as learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training. Evaluate community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management. Coordinate with the U.S. Department of Veterans Affairs Intensive Service Coordinator to provide case management assistance to Vocational Readiness and Employment (VR&E), Chapter 31 special disabled veterans, and other veterans with SBEs. Ensure compliance within the Department of Economic Opportunity management information system by recording accurate and complete case management activities and case notes. Review programs, services, forms, reports, analyze data for compliance with state and federal statutes, policy, and regulations, and confer with management and users to identify problems and improvements. Mentor new DVOP specialists, VA Work Study students (internship students), and SkillBridge interns on procedures, forms, and reports according to organizational policy. Provide outreach to local organizations such as colleges, technical training centers, apprenticeship programs, and community‑based non‑profits (including faith‑based) to educate them on how to identify veterans with SBEs and to refer veterans to the DVOP specialist located at the Career Center for services. Perform other veteran duties in accordance with the Jobs for Veterans State Grants as required. Qualifications Knowledge of applicable regulations, Veteran Program Letters, state and local guidance, and programs/opportunities for veterans and covered persons. Knowledge of the laws governing veterans’ preference in employment and workforce services. Knowledge of veterans’ re‑employment rights. Knowledge of entitlement and priorities of veterans for medical and surgical services in veteran hospitals. Working knowledge of Microsoft Office applications, including Word, Excel, PowerPoint. Knowledge of basic sales principles and skills. Knowledge of workforce plans and business/management principles. Knowledge of the principles and techniques of effective communication. Knowledge of the principles and techniques of effective customer service. Knowledge of the basic principles of counseling and case management. Skilled in group presentations, workshop instruction, and/or facilitation. Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing. Ability to provide excellent customer service. Ability to promote and market the Career Center. Ability to deal with the public in a tactful, courteous and effective manner. Ability to work effectively as part of a team. Ability to establish and maintain effective working relationships with others. Ability to utilize problem‑solving techniques. Ability to conduct effective interviews. Ability to work independently by planning, organizing and coordinating work assignments. Ability to prepare reports to include recording, evaluating and analyzing data. Ability to understand and apply applicable rules, regulations, policies and procedures. Level 2 security background screening (fingerprinting and record check) required. First preference to qualified service‑connected disabled veterans, followed by qualified eligible veterans, followed by qualified persons as defined in 38 U.S.C. Must submit required military documentation (DD‑Form 214 and/or VA/Defense letter reflecting character of discharge) prior to closure of the announcement. Must complete Jobs for Veterans State Grant (JVSG) training delivered by the National Veterans Training Institute within 18 months after hire. Must possess or obtain certification as a Workforce Professional Tier‑1 within one (1) year of employment. Must travel locally and provide own transportation. Benefits State Group Insurance coverage options (health, life, dental, vision, and other supplemental options). Retirement plan options, including employer contributions. Nine paid holidays and a personal holiday each year. Annual and sick leave benefits. Student loan forgiveness program (eligibility required). Flexible spending accounts. Tuition fee waivers (accepted by major Florida colleges/universities). Ongoing comprehensive training provided. Career growth opportunities. Highly skilled, professional environment. Veterans’ Preference Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes the character of service (e.g., DD‑Form 214 Member Copy #4) along with any other documentation required by Rule 55A‑7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. EEO Statement FloridaCommerce is an Equal Opportunity Employer/Program. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center. The State of Florida supports a drug‑free workplace. All employees are subject to reasonable suspicion drug testing in accordance with the applicable statutes. #J-18808-Ljbffr State of Florida