Program Manager, Fulfillment Operations [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Program Manager, Fulfillment Operations based in the United States.

This role is central to shaping and scaling the operational backbone of a fast-growing fulfillment network, driving high-impact initiatives across facility buildouts, relocations, and automation deployments. You will lead complex, cross-functional programs that directly influence warehouse performance, customer experience, and supply chain efficiency. Acting as the primary orchestrator across Operations, IT, Finance, and external vendors, you will ensure that large-scale capital projects are delivered on time, within budget, and aligned with strategic goals. The role combines strategic program leadership with hands-on execution in a highly dynamic, fast-paced environment. You will play a key part in enabling automation and next-generation fulfillment capabilities while continuously improving operational performance. This is a high-visibility position where your work directly shapes infrastructure decisions and long-term network scalability.

Accountabilities:

• Lead end-to-end program management for fulfillment center buildouts, relocations, and greenfield launches from planning through go-live execution.
• Own coordination and delivery of automation deployments, including goods-to-person systems, conveyor/sortation, and WMS integrations with internal and external partners.
• Define project scope, timelines, milestones, budgets, and success metrics while ensuring accountability across all workstreams.
• Partner with Operations, IT, Finance, HR, Supply Chain, and Real Estate teams to align objectives and ensure seamless execution of complex initiatives.
• Manage vendor relationships across construction, automation, and equipment providers, ensuring delivery against contractual commitments and performance expectations.
• Develop and maintain financial and operational models supporting facility design decisions, including labor planning, capacity, and volume forecasting.
• Identify risks proactively, escalate issues with clear mitigation options, and conduct post-launch performance reviews to inform continuous improvement.

Requirements:

• 3+ years of program or project management experience in supply chain, fulfillment operations, warehousing, logistics, or distribution environments.
• Experience managing large-scale capital projects ($5M+) including vendor contracts, procurement, and cross-functional execution.
• Strong ability to lead complex initiatives involving multiple stakeholders across Operations, IT, Finance, and external partners.
• Bachelor’s degree in Supply Chain, Logistics, Engineering, Business, or a related field.
• Strong analytical and organizational skills with the ability to manage competing priorities in a fast-paced environment.
• Experience with fulfillment center operations, warehouse systems, or automation projects is highly preferred.
• Familiarity with project management methodologies (PMP, Agile, or equivalent) is a plus.

Benefits:

• Competitive salary aligned with experience and market standards.
• Comprehensive medical, dental, vision, and life insurance coverage.
• 401(k) retirement plan with employer matching contributions.
• Paid time off, holidays, and additional wellness-focused leave policies.
• Employee assistance programs supporting mental, financial, and legal well-being.
• Remote-friendly work structure with occasional travel for key projects and collaboration.
• Professional development budget and continuous learning opportunities.
• Additional perks including equipment support, discounts, and recognition programs.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.