Service Advisor

Service Advisor

Evansville Ford is seeking a dedicated Service Advisor to join our team in Evansville, WI. In this role, you will be the vital link between our service department and customers, ensuring a seamless and positive service experience. You will communicate with customers to understand their vehicle service needs, coordinate with technicians, and provide accurate repair quotes and timelines.

Responsibilities

• Greet customers and understand their vehicle service needs.
• Provide accurate and timely repair estimates and timelines.
• Coordinate with service technicians to ensure efficient work completion.
• Maintain clear and professional communication with customers throughout the service process.
• Manage service orders and maintain detailed records.
• Handle customer inquiries and resolve issues promptly.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Prior experience in automotive service advising or a similar role is preferred.
• Ability to work in a fast-paced environment.
• Basic knowledge of automotive repairs and services is an advantage.
• Xtime - 1 year preferred

Benefits

• Competitive salary ranging from $60,000.00 to $100,000.00 per year.
• Health, dental, and vision insurance.
• Retirement savings plan options.
• Paid time off and holidays.
• Opportunities for professional development and career growth.

About the Company

Evansville Ford is a trusted automotive dealership located in Evansville, WI, committed to providing exceptional service and quality vehicles to our community. Our team values integrity, customer satisfaction, and continuous improvement, making us a great place to grow your career.