Manager-Expert

Job Description

Project/Program:

Lead and manage significant cross-functional information technology projects, with a focus on driving system transformation from legacy IBM Lotus Notes/HCL Domino to modern enterprise solutions (e.g., Salesforce, MS Dynamics). This role encompasses the full project lifecycle, requiring business analysis requirements definition, technical evaluation, and a foundational development The Project Manager will collaborate closely with stakeholders and technical teams to ensure successful project delivery and strategic system modernization.

Day-to-day Tasks:

The consultant will be performing Formal Project Management tasks, including but not limited to:

• Work closely with the project's business functional areas involving DPS executive and business teams, Sector Leadership and technical teams to develop and manage the project scope and other project management plans (PMP), approach, resource requirements and- allocation, schedule, deliverables, and funding, with a specific focus on system transformation projects (migrating from IBM Lotus Notes/HCL Domino to platforms like Salesforce or MS Dynamics).
• Provide guidance and direction to the Portfolio project teams on day-to-day project tasks, ensuring alignment with system modernization goals.
• Develop formal project plans specifying goals, strategy, dependencies, scheduling, identifying risks, contingency plans, and allocation of available resources, tailored for complex system migration and implementation projects.
• Follow the standards and procedures for project reporting and documentation for all projects being managed, including detailed tracking of transformation progress and challenges.
• Use recognized business analysis methodologies to elicit requirements from business users for the project, performing in-depth analysis of current state legacy systems and future state needs for new platforms.
• Facilitate and guide requirements sessions with IT and DPS business staff. Communicate efficiently the business process requirements to IT staff, program staff and stakeholder, ensuring clear articulation of needs for system transformation.
• Develop and document Business Requirements for the project using defined ITS template and standards. Develop, analyze and revise system diagrams (flowcharts, state diagrams, strategy maps, etc.) as needed on the project, including mapping legacy data structures and designing target state architectures.
• Conduct technical evaluations of proposed solutions, platforms, and vendor offerings to support system transformation decisions.
• Ensure that requirements and deliverables are verified and validated at each phase of analysis and testing, with a focus on data integrity and successful user adoption during system transitions.
• Track and fully document changes for functional and business specifications; write detailed procedures for permanent records and for use in training, including comprehensive documentation for system migration processes and new platform functionalities.
• Participate in developing test plans for the project and in overseeing system changes or enhancements, to ensure user and program requirements are met, with particular attention to data migration validation and end-user training for new systems.
• Leverage a strong development background to understand technical complexities, contribute to solution design discussions, and effectively communicate with development teams throughout the transformation lifecycle.L19
• Identify, schedule, and manage project deliverables, milestones, and required tasks.
• Support and coordinate complex business requirements deliveries, business process reengineering and organizational change activities.
• Support and coordinate activities of project resources to ensure project progresses on schedule and within budget.
• Track project-related costs and expenditures.
• Facilitate large project governance and executive status meetings, project team status meetings, scrums and recurring agile meetings by defining agendas and running meetings effectively.
• Aggregate status updates from project team members, track schedules, and manage risks and issues as required.
• Prepare executive project status reports and keep the team, management and all stakeholders informed of project status and related issues, resolving and escalating as necessary.
• Manage scope and the project change request process (PCR), coordinating decision process of scope and budgetary impact of changes from original specifications.
• Track and maintain project and technical documentation.
• Manage and maintain project information in ServiceNow IT Service Management (ITSM) system, ITS/PMSS system of record for all services.
• Follow established Secure System Development Life Cycle (SSDLC).

Mandatory Qualifications:

Project Manager-

Plans, organizes and integrates cross-functional information technology projects that are significant in scope and impact.

Expert:

84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Requested Qualifications:

• 24 months of experience in managing and leading complex IT projects for US Government agencies, specifically including the transformation of legacy IBM Lotus Notes/HCL Domino to modern platforms (e.g., Salesforce, MS Dynamics, or similar enterprise solutions). This experience should encompass all phases of system migration, including planning, data migration, integration, testing, user training, and post-implementation support.
• 84 months experience developing, writing, and managing detailed Scope Documents, reviewing project deliverables, and managing the deliverables acceptance process. This includes eliciting, documenting, and validating business requirements using recognized methodologies, facilitating requirements gathering sessions with diverse stakeholders, and translating business needs into functional and technical specifications.
• 84 months of experience conducting technical evaluations of software solutions, platforms, and vendor proposals. This includes assessing technical feasibility, scalability, security, and alignment with organizational IT strategy, and providing well-reasoned recommendations to stakeholders.
• 24 months of experience in software development. This experience should include participation in the full Software Development Life Cycle (SDLC), from design and coding to testing and deployment.
• 84 months experience developing and executing project plans including management of Charter, Scope, Schedule, Cost, Quality, Communication, Change, Risk, Issue, Resource management plans, and managing the plans throughout the project management lifecycle from initiation through closeout.
• 84 months of experience in developing and managing formal project schedules in a project tracking tool, such as Microsoft Project, including tracking progress and variances against baselines utilizing both Waterfall, Agile and Hybrid methodologies; using standard PM techniques (e.g., scrum sessions) to update project schedule; and presenting schedule/status updates to both ITS and client agency's leaderships.
• Masters in Computer, Business Management, Math or Engineering Field.
• Project Management Professional (PMP) Certification.

We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.